Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      65% would recommend to a friend

      (977 total reviews)

      Thomas Monaghan

      45% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Percepta has an employee rating of 3.6 out of 5 stars, based on 977 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      977 reviews
      5.0
      Nov 29, 2021

      This company values both customers and employees.

      Quality assurance specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have good leadership team and very transparent. Getting good compensation and lots of incentives.

      Cons

      Graveyard shift since US account

      avatar
      Percepta Response
      4y
      Thanks for the review! It's great to hear that you've had such a positive experience with leadership and that you're finding the compensation and incentives to be satisfactory. We know graveyard shifts can be challenging. We appreciate everything you do to help us deliver a frictionless customer experience! Cheers!
      4.0
      Nov 29, 2021

      Great company but the pay could be better

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great hours, they work with your schedule, paid training, multiple groups to work for within the company, chances to move up, offer bonuses for achievements

      Cons

      pay is less than industry standard by A LOT, they don't offer extra training even if you are interested in it, offer bonus options but never seem to follow through with it or only seem to award certain individuals regardless of achievements

      avatar
      Percepta Response
      4y
      Thanks for the feedback! Glad to hear you appreciate the flexibility, the focus on internal mobility, and other bonuses/incentives. Regarding pay, we are always conducting market research to ensure our compensation and benefits are competitive. We also offer a lot of opportunities for additional training through Percepa College. Ask your supervisor for more details, or feel free to reach out to us directly at Percepta.hr@percepta.com. Thanks!
      5.0
      Nov 29, 2021

      Love the Flexibility

      Dealer warranty advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive company to work for. Very much "with the times". Flexible. Remote.

      Cons

      I wish the pay were higher due to skillset requirements.

      avatar
      Percepta Response
      4y
      Thanks for the review! Glad you're enjoying the flexibility and being able to work remotely from home. We're always trying to promote a positive work environment, so it's great to see that callout. Regarding pay, we are always conducting market research to ensure our compensation and benefits are competitive. Thanks again for the feedback!
      Viewing 610 - 612 of 977 Reviews
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      ReviewsPercepta reviews

      Glassdoor has 1,042 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.