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      Percepta

      Engaged Employer

      Percepta reviews

      3.6

      67% would recommend to a friend

      (975 total reviews)

      Thomas Monaghan

      78% approve of CEO

      63% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      975 reviews
      4.0
      Sep 22, 2020

      Decent Company

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many different departments to move to! Potential for advancement

      Cons

      Upper management does not understand the complexity of the positions and sometimes place unrealistic expectations. If you're doing your job correctly, its almost impossible to meet standard.

      avatar
      Percepta Response
      5y
      We love your dedication to Percepta and our customers/clients - it's people like you that we look to hire everyday! It seems you might have some things you'd like to discuss as far as the complexity of the roles/positions - we're here to listen and make sure we improve. Drop us a line at perceta.hr@percepta.com so we can start working on it with you!
      3.0
      Sep 18, 2020

      Good Pay

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was good for the market I had a good supervisor

      Cons

      No flexibility whatsoever schedule wise. You get what they give you. Constant change of policies Opportunity for advancement slim to none Training was not intensive enough. Learned more about Ford than how to actually deal with certain situations. Couldn’t get a raise that same year we started. Had to wait next year

      avatar
      Percepta Response
      5y
      We have been working to constantly improve the employee experience for all our employees and we hear your pain points here - if you'd like to discuss further drop us a line and we can make sure to address anything we might have missed - contact us at Percepta.hr@percepta.com
      5.0
      Sep 16, 2020

      Great company

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of benefits Good pay Vehicle discount

      Cons

      No cons yet from my view

      avatar
      Percepta Response
      5y
      We appreciate your review - if you find you need something or have questions don't hesitate to reach out to us at Percepta.hr@percepta.com
      Viewing 739 - 741 of 975 Reviews
      Related searches: Percepta jobs | Percepta salaries | Percepta benefits | Percepta interviews
      ReviewsPercepta reviews

      Glassdoor has 1,040 Percepta reviews submitted anonymously by Percepta employees. Read employee reviews and ratings on Glassdoor to decide if Percepta is right for you.