Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Customer Service Manager (13) , Instructional Designer (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 72 reviews)); "The salary is decent, and you can work from home." ((in 67 reviews)); "The people you work with are great and friendly" ((in 38 reviews)); "The benefits are great." ((in 38 reviews)); "The kb team at percepta is a great group of people that always help each other." ((in 24 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 43 reviews)); "The training was horrible and we learned Nothing!" ((in 33 reviews)); "supervisors are overworked." ((in 13 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 12 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 12 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(974 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.6

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Percepta has an employee rating of 3.6 out of 5 stars, based on 974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

974 reviews

5.0

Jun 17, 2024

Great place to work

Customer user support specialist

Recommend

CEO approval

Business Outlook

Pros

Lovely managers, lovely colleagues, great benefits, well structured.

Cons

None at this present moment.

Percepta Response

2y

Thank you very much for your positive feedback! We are delighted to hear that you are having a great experience at Percepta and that you appreciate our managers, colleagues, benefits, and structure. It's always rewarding to receive feedback like yours, as it motivates us to continue providing a pleasant and efficient work environment for all our employees. If you have any suggestions or needs in the future, please don't hesitate to reach out to us. We are always open to hearing from our employees to keep improving.

3.0

Jun 9, 2024

Ok

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

Hybrid working Mostly friendly colleagues

Cons

Not flexible workplace Underpaid for level of work

Percepta Response

2y

Thank you for sharing your experience with us. It's great to hear that you appreciated the hybrid working model and found camaraderie among your colleagues. If you have any further insights or suggestions, we'd love to hear them.

1.0

Jun 4, 2024

TERRIBLE

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote options 401K options are great

Cons

I will make a Reddit thread! It’s so much.

Percepta Response

2y

Thank you for your feedback. We're pleased to hear you appreciate the remote options and 401K offerings. We take all feedback seriously and are committed to addressing concerns. We encourage open dialogue and invite you to share your specific issues directly with us so we can work towards a resolution. Thank you for your input and for being a part of Percepta.

Viewing 190 - 192 of 974 Reviews

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