Does Percepta pay their employees well?

According to anonymously submitted Glassdoor reviews, Percepta employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Percepta. This rating has been stable over the past 12 months.

How satisfied are employees working at Percepta?

67% of Percepta employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Percepta 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Percepta?

Customer Service Representative (102) , Customer Experience Specialist (59) , Case Manager (30) , Customer Service Representative (CSR) (24) , Zone Manager (21) , Customer Service Manager (13) , Instructional Designer (13) , Business Analyst (11) , Customer Service (11) , Customer Service Specialist (11) , Manager (11) , Operations Supervisor (11) , FordPass Guide (9) , Business Operations Manager (8) , Concierge (8)

What are the pros of working at Percepta according to real employee reviews?

"Good pay and attentive to training" ((in 71 reviews)); "Being able to work from home is great." ((in 67 reviews)); "Benefits are good and explained well during training" ((in 45 reviews)); "The people you work with are great and friendly" ((in 37 reviews)); "Great team and good to work" ((in 30 reviews))

What are the cons of working at Percepta according to real employee reviews?

"Poor management mainly" ((in 46 reviews)); "Horrible Training and Onboarding Process" ((in 38 reviews)); "Awful upper management, tripled my pay in 4 yes once I left this sh1tshow" ((in 15 reviews)); "Supervisors don’t know what they are doing and don’t care about employees." ((in 11 reviews)); "A very unstable and absent leadership, HR that nobody trusts and fires people that do a good job at will just because HR doesn't like them." ((in 11 reviews))

What are employees saying about Percepta layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Percepta layoffs and their outlook for job security at Percepta in 2026.

What are the top reviewed Percepta locations?

Melbourne , Houston , Dearborn , Asheville , Allen Park , Mahwah , Palm Bay , Detroit , San Antonio , Rockleigh , Tempe , Denver , Atlanta , Jersey City , Chantilly , Houston , Ann Arbor , Flint , Lansing , Okemos , Mexico , Hendersonville , Mars Hill , Dallas , Houston , Cordova , Cincinnati , Irvine , Concord , Ormond Beach

Percepta reviews

3.6

67% would recommend to a friend

(975 total reviews)

Thomas Monaghan

78% approve of CEO

63% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Percepta has an employee rating of 3.6 out of 5 stars, based on 975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Percepta employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

975 reviews

5.0

Apr 2, 2024

Challenging and rewarding

Manager

Recommend

CEO approval

Business Outlook

Pros

Great opportunities to learn, great people to work with, remote work

Cons

Client driven deadlines can be short.

Percepta Response

2y

Thank you for the fantastic review! We're thrilled to hear that you're finding your experience at Percepta both challenging and rewarding. Thank you for your continued dedication and support. We will certainly keep striving to grow the business while maintaining the positive aspects of our workplace culture.

1.0

Mar 26, 2024

Poor leadership - stay away

Zone manager

Recommend

CEO approval

Business Outlook

Pros

Remote working for some teams.

Cons

Terrible company to work for. Moved an entire department to Mexico and provided minimal assistance to its workers to find other position. Offered so severance package and many of its workers were there for 10+ years. Managers lacked any type of managerial skill and knew nothing about the actual job. Do yourself a favor and stay away! I wish I could provide lower than a 1 star!

Percepta Response

2y

Thank you for sharing your feedback about your experience at Percepta. We recognize the profound impact this has on each individual who has dedicated so much of themselves to our collective success. In these times of transition, our focus is always on supporting our team. We are committed to retaining as many of our impacted employees as possible and are actively working to assist them in finding new roles within Percepta that align with their skills and interests. Additionally, we hosted informational sessions and LinkedIn Best Practices to provide guidance and information about external opportunities, including those available through government agencies and local businesses. Please know that our priority remains firmly centered on the wellbeing and future success of our team members during this period of change. If you would like to discuss this further, please contact us at percepta.hr@percepta.com.

5.0

Mar 21, 2024

Good

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Fast startup able to build things using

Cons

- Sometimes the speed is too fast to keep up.

Percepta Response

2y

Thank you for leaving your awesome review! We're so happy to hear about your positive experience. We wish you the best in your future endeavors!

Viewing 217 - 219 of 975 Reviews

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Percepta reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Challenging and rewarding

Poor leadership - stay away

Good

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