Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 25 reviews)); "Great people and environment" ((in 22 reviews)); "Great work life balance" ((in 14 reviews)); "Pay is good" ((in 13 reviews)); "collaborative environment, work from home" ((in 13 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 11 reviews)); "Upper management is clueless and has no respect for employees or their concerns." ((in 7 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(286 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

5.0

Jan 27, 2025

Rewarding Career with Growth Opportunities in a Collaborative Environment

Sr implementation consultant

Recommend

CEO approval

Business Outlook

Pros

As a Senior Implementation Consultant with many years at IT Healthcare solutions, I've had the opportunity to grow significantly in my career. The company is committed to providing high-quality solutions IT solutions that genuinely improve healthcare delivery, which makes the work feel meaningful. Over the years, I've worked on diverse projects with some of the most talented and collaborative teams I've encountered. The leadership team values employee input and creates a culture of inclusivity and innovation. Professional development is a clear priority here. The flexible working environment, including being remote, PTO, has also made it easier to maintain a healthy work-life balance.

Cons

While the role is rewarding, there are occasional challenges. The fast-paced environment nature of project implementations can sometimes lead to tight deadlines, which may require extra effort during busy periods. Overall, these challenges are manageable and come with the dynamic nature of the work.

PerfectServe Response

1y

Thank you for sharing your experience! We’re thrilled to hear that you’ve found career growth, meaningful work, and a collaborative environment at PerfectServe. We appreciate your feedback on project pace and employee recognition—continuous improvement is important to us, and your insights help shape our efforts. We’re grateful to have you on the team!

5.0

Jan 27, 2025

Best Company I have ever worked for

Practice consultant

Recommend

CEO approval

Business Outlook

Pros

Incredible work/life balance, genuine teamwork, great company culture.

Cons

No complaints to report about this company.

PerfectServe Response

1y

Hello! Thanks for your incredibly kind words! We're thrilled that you're enjoying your experience at PerfectServe. Creating a positive company culture with genuine teamwork and work/life balance is central to our mission, and it's rewarding to hear that these values are resonating with you. We appreciate you being part of our team and look forward to our continued work together!

5.0

Jan 21, 2025

Great place

Client support specialist

Recommend

CEO approval

Business Outlook

Pros

Plenty of advancement opportunities, core values of company align with my personal values.

Cons

The compensation we receive could be better.

PerfectServe Response

1y

Hello! Thanks for writing a review—we love hearing from our team members, and we're happy to see that you're enjoying your time at PerfectServe. Folks who provide direct support for our customers are CRITICAL to the business, so your work is greatly appreciated. Compensation is a huge consideration for any job, and we're always evaluating the market to make sure we're as competitive as possible. It's an ongoing process, but rest assured that it's a top priority. Thanks again for your contributions! We're lucky to have you.

Viewing 34 - 36 of 286 Reviews

Jobs at PerfectServe

Support Center Consultant

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

Project Manager - US Remote

PerfectServe

PerfectServe reviews

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Rewarding Career with Growth Opportunities in a Collaborative Environment

Best Company I have ever worked for

Great place

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