Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 26 reviews)); "Great people and environment" ((in 24 reviews)); "Great work life balance" ((in 15 reviews)); "If you are needed you get flexibility and decent pay." ((in 12 reviews)); "collaborative environment, work from home" ((in 12 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 12 reviews)); "There is very little career path discussion and growth opportunities and it doesn't seem like management is interested in discussing personal growth." ((in 4 reviews)); "some managers afraid of change" ((in 3 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Greenville , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(288 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

288 reviews

5.0

Nov 11, 2020

Great

Implmentation consultant

Recommend

CEO approval

Business Outlook

Pros

Great company and opportunity for candidates

Cons

Lots of travel, but that comes with the job!

PerfectServe Response

5y

Thank you for your review. We are pleased that you had a positive experience which is what we always strive provide. While historically this role has had a lot of travel, a silver lining of COVID is we are now successfully deploying our solutions remotely so travel will likely look very different post COVID.

2.0

Oct 5, 2020

Decent pay and benefits

Consultant

Recommend

CEO approval

Business Outlook

Pros

If you dont work in Support, Pay and benefits are decent.

Cons

Managerial and executive leadership nightmare. No work/life balance. Poor training. Poor definition of roles. No communication between departments. policy and procedures are so poorly defined that no one follows them. No culture or diversity whatsoever.

PerfectServe Response

5y

Thank you for your feedback. It is unfortunate that your experience is not reflective of how we feel most of our employees would describe the culture at PerfectServe. It is true, we have gone through a ton of change in the last 2 years including leadership changes and trying to integrate companies. Neither are ever easy and take time. Currently we have more women in leadership roles than men and our diversity numbers are improving with the establishment of our DIAC and embracing a remote work culture. It is really going to open our candidate pool and we are really excited about that. Onward and Upward.

5.0

Sep 18, 2020

Diversity, What are you doing about it?

Senior corporate recruiter

Recommend

CEO approval

Business Outlook

Pros

I am writing to share how excited I am that our company is investing in Diversity and Inclusion. Just this week alone we had 3 group strategy and training sessions to build our D&I committee. When our CEO spoke out earlier this year, it was not just words! Our teams are taking action that is supported and enabled by the Senior Leadership Team.

Cons

We have lost some great employees prior to being virtual/remote friendly. Now we are bringing them back whenever possible though.

PerfectServe Response

5y

Thank you for your review. We are truly excited about establishing our DIAC and have already seen improvements in our diversity at PerfectServe. Embracing a remote work environment really opens up the candidate pool.

Viewing 187 - 189 of 288 Reviews

Jobs at PerfectServe

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

Project Manager - US Remote

Manager, Project Management Office - US Remote

PerfectServe

PerfectServe reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great

Decent pay and benefits

Diversity, What are you doing about it?

Jobs at PerfectServe

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