Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 25 reviews)); "Great people and environment" ((in 22 reviews)); "Great work life balance" ((in 14 reviews)); "Pay is good" ((in 13 reviews)); "collaborative environment, work from home" ((in 13 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 11 reviews)); "Upper management is clueless and has no respect for employees or their concerns." ((in 7 reviews)); "Salaries were higher before Human Resources personnel hired." ((in 3 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

What are the top reviewed PerfectServe locations?

Knoxville , Atlanta , Chicago , New York , Raleigh , Los Angeles , Baltimore , Tennessee City , Covington , Washington , Austin , Fort Worth , Texas City , Minneapolis , Tennessee Ridge , Murfreesboro , Nashville , Greensburg , Reno , Fort Lauderdale , Cocoa Beach , Mauldin , Alpharetta , Florida City , Arizola

PerfectServe reviews

4.4

91% would recommend to a friend

(287 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 287 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

287 reviews

4.0

Mar 4, 2017

Developer

Junior software developer

Recommend

CEO approval

Business Outlook

Pros

Things are looking up. All the Developers who thought they were the bomb have now left, time will tell but the teams are actually starting to gel. Work is starting to be enjoyable again

Cons

For a while the management team seemed fixated on going after the developers who thought they were those mythical 10x developer. Unfortunately those individuals where smart but extremely disruptive to any other member of a team and created a very volatile work environment. There has been a lot of cultural differences between the Knoxville and Atlanta office. They approach to work are very different and that has created most every issue that frustrates me

PerfectServe Response

9y

Thank you for your honest and constructive feedback! We value our employees and strive to keep PerfectServe a great place to work. We will continue to encourage top-notch candidates to join our talented team!

1.0

Feb 27, 2017

Sales

Recommend

CEO approval

Business Outlook

Pros

Good product. Nice to have not a need to have

Cons

Lack of leadership, strategy always changes, no real sales management. Stick with a direction and go to it.

5.0

Feb 27, 2017

Technical

Developer

Recommend

CEO approval

Business Outlook

Pros

Flexible, Friendly, Caring environment that desires to deliver robust, reliable and safe communications in the medical industry They have learned how to get two different culture of developers to work together, and have overcome the fast growth spurt. Now that things have calmed down and the rough spots polished things are looking much better. They have overcome the us vs them atmosphere and it is nice to see remote teams working well together.

Cons

The health benefits could be better and a good incentive program would be nice, The fast growth that happened a couple years ago when they expanded into Atlanta was very challenging and has taken time to work out the kinks and created a lot of disgruntled individuals. Not understanding the cultural difference between the developers in particular created a lot of issue and people left because of it.

PerfectServe Response

9y

We value your feedback and loyalty to PerfectServe! We love hearing our company described as flexible, friendly, and caring, and truly strive to keep it this way. We also appreciate your suggestion regarding the incentive program! The new incentive program is being communicated to all qualified employees this week. We will continue making positive improvements to keep PerfectServe a great place to work!

Viewing 244 - 246 of 287 Reviews

Jobs at PerfectServe

Support Center Consultant

Support Center Shift Supervisor - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote

Project Manager - US Remote

PerfectServe

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