Does PerfectServe pay their employees well?

According to anonymously submitted Glassdoor reviews, PerfectServe employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at PerfectServe. This rating has been stable over the past 12 months.

How satisfied are employees working at PerfectServe?

91% of PerfectServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PerfectServe 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at PerfectServe?

Consultant (12) , Business Development Representative (BDR) (9) , Business Specialist (7) , Technical Consultant (7) , Specialist (6) , Support Center Specialist (6) , Support Specialist (6) , Customer Success Advisor (5) , Sales (5) , Software Engineer (5) , Implementation Consultant (4) , Practice Consultant (4) , Customer Support Specialist (3) , Executive Assistant (3) , Marketing (3)

What are the pros of working at PerfectServe according to real employee reviews?

"The culture I believed at this time was great." ((in 27 reviews)); "Great people and environment" ((in 24 reviews)); "Great work life balance" ((in 13 reviews)); "If you are needed you get flexibility and decent pay." ((in 12 reviews)); "Work from home and multiple shifts available." ((in 11 reviews))

What are the cons of working at PerfectServe according to real employee reviews?

"not even senior leadership." ((in 13 reviews)); "abusive management and constantly bullied into working overtime , got outed as trans in the middle of a big meeting with multiple higher managers for literally no reason other than my manager thought it would be funny to ask about it" ((in 12 reviews)); "Not always 100% clear on who is responsible for what project, but this communication has improved since I joined and have learned the ropes." ((in 3 reviews))

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PerfectServe

PerfectServe reviews

4.4

91% would recommend to a friend

(286 total reviews)

Guillaume Castel

98% approve of CEO

93% positive business outlook

Ratings by category

4.7

Culture & values

4.5

Diversity & inclusion

4.5

Work/Life balance

4.5

Career opportunities

4.4

Senior management

4.0

Compensation and benefits

PerfectServe has an employee rating of 4.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PerfectServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

286 reviews

4.0

Aug 7, 2013

Great culture doing something meaningful in a company that appreciates performance

Hospital implementation consultant

Recommend

CEO approval

Business Outlook

Pros

Small, productive culture. I really enjoyed my time with PerfectServe. You'll learn a lot and contribute to a meaningful product. Coworkers are smart and generally quite driven. Because it's a smaller organization the politics are minimal compared to other places I've worked.

Cons

PerfectServe can take over if you let it -- you'll work longer hours than expected and clients can be quite demanding, but that's true of any business.

2.0

Jun 24, 2013

Stay true to your word.

Client service specialist

Recommend

CEO approval

Business Outlook

Pros

Friendly management team and staff.

Cons

Made promises that they never had the means or intentions to keep and did it on several accounts and with multiple different employees. Employees on the "Help Center" side have very little flexibility in their own decision-making and are continually supervised and monitored as part of workforce management. Compensation is extremely low for the amount of work that is done and extra work and projects rarely go unrecognized unless you have a special relationship with upper management.

4.0

Mar 2, 2013

Good Overall

Specialist

Recommend

CEO approval

Business Outlook

Pros

There is a lot of room for movement within the company, especially while it is growing so quickly. Managers make you feel valued and treat you with a high level of respect. Really great people to work with.

Cons

Almost everyone, except for the people who have been with the company for a long time, have to work one weekend day. Also, management has a tendency to make promises about time frames and expectations that they do not have a strong history of keeping

Viewing 280 - 282 of 286 Reviews

Jobs at PerfectServe

Support Center Consultant

Support Center Shift Supervisor - US Remote

Business Development Representative - US Remote

Manager, Project Management Office - US Remote

Sales Operations Manager - US Remote