PetSmart reviews

3.1

37% would recommend to a friend

(10,818 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,818 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
3.0
Sep 8, 2008
Recommend
CEO approval
Business Outlook

Pros

I love working with animals. I also love helping the customers that come through with a new pet. My co-workers overall are very nice. Everyone is friendly and I am offered full benefits whether or not I am part time or full time which is fantastic.

Cons

There are certain aspects of the management style that are very unprofessional. There is not much structure or organization when it comes to management styles. I have about 7 managers at my one store and it can become confusing and frustrating when trying to figure out who is appropriate to go to for help. My schedule jumps around quite a bit and I do not understand why.

Viewing 430 - 432 of 10,818 Reviews

Glassdoor has 11,083 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.