PetSmart reviews

3.1

37% would recommend to a friend

(10,785 total reviews)
avatar

Ken Hicks

25% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great starting point to learning dog training

Cons

You will run your own department for minimum wage, be expected to be available on-call without on-call pay, and be forced to split your time between the cash register and training

Viewing 52 - 54 of 10,785 Reviews

Glassdoor has 11,048 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.