PetSmart reviews

3.1

37% would recommend to a friend

(10,822 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Self-gratification Meet a lot of dogs Support for professional growth

Cons

You may have some days where you get refunds and/or work on the floor which can drain some energy/confidence once it’s time for classes.

2.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

the only benefit is you get to work with cute dogs

Cons

low pay, horrible career path

3.0
Jul 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Dogs, friendly coworkers, mostly friendly customers, flexible scheduling

Cons

Horrendous management Bad pay, never any raises

Viewing 10348 - 10350 of 10,822 Reviews

Glassdoor has 11,088 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.