PetSmart reviews

3.1

37% would recommend to a friend

(10,818 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,818 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
3.0
Apr 22, 2022

Scorecard driven

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, help customers with their pet needs, good bonus and pay

Cons

Payroll is very tight and the expectations are very high. Score card is the only thing that matters. Privately owned company.

4.0
Apr 16, 2022
Recommend
CEO approval
Business Outlook

Pros

I like the dogs that come in

Cons

Customers are often rude for no reason

2.0
Apr 14, 2022

Pay

Recommend
CEO approval
Business Outlook

Pros

You get to deal with animals

Cons

They don’t pay you accordingly to the workload

Viewing 10375 - 10377 of 10,818 Reviews

Glassdoor has 11,084 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.