PetSmart reviews

3.1

37% would recommend to a friend

(10,818 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,818 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
3.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

I liked being able to help people with their pets. Having worked with animals a lot and having pets of my own, I was really able to make sure that I was giving good advice.

Cons

As fun as it was, management had no idea what they were doing and the eventual stress from incompetence is what got to me. I guess that's what happens when you work for a widespread chain. Luckily I know my worth now and know that I'm better than what I was exposed to.

4.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Very inclusive and great benefits for full-timers.

Cons

Technology and systems need work

4.0
Mar 3, 2022

Low pay ,Easy job

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, good management

Cons

Low pay ,no benefits, boring

Viewing 10393 - 10395 of 10,818 Reviews

Glassdoor has 11,083 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.