PetSmart reviews

3.1

37% would recommend to a friend

(10,816 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,816 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
3.0
Dec 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working with certain coworkers and of course interacting with pet parent and their pets, along with the animals at petsmart that was under our care.

Cons

- hired as part-time but they over work you into full time hours without the benefits.. rather not hire as full-timer if you complain they will give you part time hours.

2.0
Dec 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Working with customers was my favorite part.

Cons

Behind the scenes animal health was a problem.

4.0
Dec 6, 2021

Decent job

Recommend
CEO approval
Business Outlook

Pros

Friendly work environment with solid management and coworkers

Cons

It's an alright job, wish there were more hours alloted so that there could be more workers at a time

Viewing 10420 - 10422 of 10,816 Reviews

Glassdoor has 11,081 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.