PetSmart reviews

3.1

37% would recommend to a friend

(10,814 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
3.0
Aug 10, 2021

Just A cashier job

Recommend
CEO approval
Business Outlook

Pros

1. can pet dogs or pets 2. easy job It is just a cashier job like any other cashiers.

Cons

It is a minimum pay job and possibly less hours if you are part time. Standing for a long time. It gets boring after a while.

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PetSmart Response
4y
We appreciate you taking the time to share your life at PetSmart with us. Please know, you can also share your thoughts with us via the CareSmart line at 1-800-738-4693. Thank you for all that you do while at PetSmart!
4.0
Aug 3, 2021

Fine

Recommend
CEO approval
Business Outlook

Pros

I had really nice colleagues, plus the discount was convenient. The Hours were also very flexible

Cons

Normal cons for a part time retail job like last-minute scheduling as well as kids who tapped on the fish glass. loud barking sometimes smell

Viewing 10447 - 10449 of 10,814 Reviews

Glassdoor has 11,079 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.