PetSmart reviews

3.1

37% would recommend to a friend

(10,806 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,806 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
Jul 2, 2018

great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a really fun job and hard work. Working with dogs is great. The team is awesome.

Cons

More hours would be nice

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PetSmart Response
8y
Thank you for leaving a review! We appreciate you taking the time! Wonderful to hear how much you enjoy your fellow associates and working with pets each day. We're glad you find the work rewarding. Thank you, again!
5.0
Jun 3, 2018

Its good to work at petsmart

Recommend
CEO approval
Business Outlook

Pros

Helpful and understanding bosses that are always willing to help make the schedule fit your life and you get a discount if you have pets it helps

Cons

I just wish there were more hours available so that I didn't have to have 2 part time jobs in the summer

avatar
PetSmart Response
8y
Thank you so much for taking the time to provide review. Great to hear you're enjoying your experience and some of the great benefits we offer. Thanks, again!
5.0
May 28, 2018

Store leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great environment, great people. HO personnel very humble and approachable.

Cons

Possible high turn over. Lots of students are the ones who apply

Viewing 10609 - 10611 of 10,806 Reviews

Glassdoor has 11,070 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.