PetSmart reviews

3.1

37% would recommend to a friend

(10,805 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
5.0
Mar 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Excellent Management, Easy interview process, Clean environment, cares about animals, teamwork oriented, friendly, helpful, good organization, lots of room for promotion and growth

Cons

I really haven't had any cons so far, everything has been extremely organized and smooth so far, especially via management.

2.0
Feb 28, 2017

PetSmart

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to work with animals

Cons

Hours suck and there's a lot of standing

3.0
Jan 18, 2017

Good start up retail job

Recommend
CEO approval
Business Outlook

Pros

You work around animals. I was working in the pet care section and loved the job. Pretty straight forward and easy. I had a great pet care manager and team. Then the management changed and everything got worse and worse so I left.

Cons

Management is stressful Hours are bad

Viewing 10639 - 10641 of 10,805 Reviews

Glassdoor has 11,068 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.