PetSmart reviews

3.1

37% would recommend to a friend

(10,805 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
4.0
Dec 27, 2015

Pet Care Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with the animals, sharing time with people who care about animals, learning about different animals and teaching customers about their proper care, merchandising

Cons

Being sent to be a cashier, cleaning up dog poop and dead insects, never getting a salary increase, refuse to make people full time so they don't have to pay benefits.

Viewing 10651 - 10653 of 10,805 Reviews

Glassdoor has 11,068 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.