PetSmart reviews

3.1

37% would recommend to a friend

(10,801 total reviews)
avatar

Ken Hicks

24% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
2.0
Jul 16, 2012

Support Manager

Recommend
CEO approval
Business Outlook

Pros

Nice place to work if you absolutely love animals and retail work

Cons

Overworked, under-paid, high associate turnover, upper management is often not realistic with the abilities and expectations of employees...

3.0
Jul 11, 2012

room for growth

Recommend
CEO approval
Business Outlook

Pros

training, quartley bonuses,plenty of trainin opportunities

Cons

can be very stressful but so can any company

5.0
Jul 10, 2012

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get to work with pets all the time

Cons

Sometimes you have to clean up after pets

Viewing 10714 - 10716 of 10,801 Reviews

Glassdoor has 11,064 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.