PetSmart reviews

3.1

37% would recommend to a friend

(2,406 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

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2K reviews

Reviews about "Compensation"

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3.0
Jun 24, 2012

My store

Recommend
CEO approval
Business Outlook

Pros

you get to bring your pets to work and get some good discounts. Many of the customers are very friendly. The managers watch to make sure everyone gets all of their breaks. They celebrate holidays in the break room and everyone brings food. Extremely lenient about arriving on time. If you're late and you were stuck in traffic, they're usually very understanding.

Cons

terrible management in my store. Tons of gossiping and drama between employees and some of the managers. They don't exactly come on time when called over intercom. Many employees are lazy and leave the store a mess when it's closing time.

2.0
Jun 13, 2012

pet trainer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping pet parents with their dogs. All employees share common interest.

Cons

Average Yearly raises of .12 cents after working over 5 years for company. Suppose to be an open door policy, however I have seen different, so I have learned to keep my mouth shut for fear of loosing my job. District Manager and Store Manager have a special connection that all others including other management are afraid to speak up. Not enough associate hours to help customers.

3.0
May 28, 2012

Petshotel guest services

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

working with animals and people who love them, casual dress

Cons

bad hours, work holidays, low pay

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