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      PetSmart

      Engaged Employer

      PetSmart reviews

      3.1

      37% would recommend to a friend

      (10,808 total reviews)
      avatar

      Ken Hicks

      23% approve of CEO

      29% positive business outlook

      Ratings by demographic groups

      PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      11K reviews
      1.0
      Oct 10, 2025

      Not inclusive

      Asl
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wage was enough to live comfortably

      Cons

      Not accepting of mental health issues. Will push you out

      2.0
      Oct 10, 2025

      Decent

      Dog and cat groomer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent to start grooming. Gives you tools to use.

      Cons

      They teach you QUANTITY. Please please propel yourself to focus on quality and handscissoring. And PET SAFETY. They do not care about you. You’re a number. If you are hurt and need to be gone they will find ways to legally fire you. If you have someone, especially a manager, inappropriately harassing people you will have to FIGHT tooth and nail to get store management to care. Band together with your salon and make progress against management. They will try to force you to groom when the conditions are too cold or too hot to safely groom. They will get upset when you take pets to the vet for their health. They also do not like you to take more than one vacation a year.

      4.0
      Oct 9, 2025

      Team was Supportive

      Pet specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Really supportive coworkers and management -Being around animals -Most customers were nice to work with

      Cons

      -Nature of the job: lots of cleaning & unpredictability of working with live creatures

      Viewing 286 - 288 of 10,808 Reviews
      Related searches: PetSmart jobs | PetSmart salaries | PetSmart benefits | PetSmart interviews
      ReviewsPetSmart reviews

      Glassdoor has 11,072 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.