Is Petco a good company to work for?

Petco has an overall rating of 3.0 out of 5, based on over 7,244 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 36% of employees would recommend working at Petco to a friend and 26% have a positive outlook for the business. The best reviews about Petco have been left by employees working as Project Manager , Guest Specialist and Merchandise Ops Specialist .

Does Petco pay their employees well?

According to anonymously submitted Glassdoor reviews, Petco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Petco. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Petco?

36% of Petco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petco 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Petco?

Sales Associate (376) , General Manager (336) , Dog Trainer (250) , Dog Groomer (211) , Aquatics Specialist (188) , Cashier (172) , Guest Experience Specialist (170) , Sales Associate/Cashier (160) , Guest Advisor (151) , Pet Stylist (137) , Assistant Manager (117) , Merchandise Operations Leader (97) , Manager (94) , Companion Animal Leader (92) , Store Manager (92)

What are the pros of working at Petco according to real employee reviews?

"Most of the people with whom I worked on a daily basis were great people." ((in 343 reviews)); "If you're lucky your coworkers will be great people and you'll have some fun at work." ((in 260 reviews)); "Good benefits and working with dogs is awesome." ((in 218 reviews)); "Flexible Hours and Nice Co" ((in 141 reviews)); "Supportive and friendly work environment" ((in 76 reviews))

What are the cons of working at Petco according to real employee reviews?

"When working in stores pay is low and annual increases are always very minimal (1" ((in 530 reviews)); "Corporate structure with too much focus on PALS and subject to poor management ruining it for everyone." ((in 528 reviews)); "Managers don't do the right things including allowing employees to do/sell drugs on the job." ((in 255 reviews)); "No training on what each department does and how the company works whatsoever when you join." ((in 168 reviews)); "Poor leadership and had to do others jobs on top of your own" ((in 101 reviews))

What are employees saying about Petco layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Petco layoffs and their outlook for job security at Petco in 2026.

What are the top reviewed Petco locations?

San Diego , San Antonio , New York , Houston , Chicago , Los Angeles , Atlanta , Dallas , Seattle , Saint Louis , Baltimore , Denver , Portland , Phoenix , Philadelphia , Las Vegas , Columbus , Austin , Pittsburgh , Brooklyn , Washington , Reno , Orlando , San Jose , Jacksonville , Tampa , Boston , Braselton , Fort Myers , Richmond

Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)

Joel D. Anderson

33% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,865 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews

2.0

May 19, 2026

Talented Teams Constantly Asked to Do More With Less

Creative

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, strong creative talent, collaborative teams, and opportunities to gain experience across many areas of production and operations.

Cons

Employees are often overworked and expected to cover multiple roles at once while teams continue operating with lean staffing. Workloads can feel unsustainable despite strong company performance, and burnout has noticeably impacted morale. Many talented employees have started looking elsewhere because the pace and expectations no longer feel sustainable.

1.0

May 18, 2026

RUN!

Store general manager

Recommend

CEO approval

Business Outlook

Pros

DM is a good person who genuinely wants to support the stores, but unfortunately he’s also caught in the middle of all this chaos.

Cons

Literally EVERYTHING! • Extremely limited payroll stores are frequently staffed with only two employees for an entire day, which is not sustainable. • Leadership appears disconnected from store level operations, with little clear direction. Initiatives often feel reactive, as if decisions are being tested without a consistent long term strategy. • Expansion into non pet related products raises concerns about the company’s financial health and overall focus. • Workload is overwhelming, with planogram changes happening frequently sometimes multiple times within the same week. • IT systems are unreliable, and when issues arise, store teams are expected to find workarounds rather than receiving timely support. • Animal care no longer seems to be a top priority at the corporate level. Current setups (e.g., “Desk Pets”) appear inconsistent with the company’s own care standards and guidelines.

4.0

May 14, 2026

Fun working with animals, but late nights are tough

Generel manager

Recommend

CEO approval

Business Outlook

Pros

Work with animals is fun

Cons

Late nights are not fun

Viewing 37 - 39 of 6,865 Reviews

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Jobs at Petco

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Veterinary Hospital Receptionist

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Warehouse Associate - 1st Shift Stocking (Cherry Picker)

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Petco reviews

Company ratings over time

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Reviews by job title

Talented Teams Constantly Asked to Do More With Less

RUN!

Fun working with animals, but late nights are tough

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