Petco reviews

3.0

35% would recommend to a friend

(6,871 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Aug 21, 2011

Ok place

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are very friendly and helpful. They really care about pets. They care about the employees and have a great team.

Cons

The hours are bad. They do not care about your home life. They expect you to put the company first.

3.0
Aug 20, 2011
Recommend
CEO approval
Business Outlook

Pros

The animals are fun to be around (except cleaning up!) The atmosphere is pretty casual and customers were generally satisfied. The payrate at the was a good $1.50/hr higher than other retail places. Overall, I'd work here again if need be.

Cons

There was the lack of instruction to new employees. I was only to work the register but there are a handful of weekly sales goals management expects and none were ever explained to me until I failed to reach them (and was then punished). One of the managers would easily let blame slide to associates even if customers called him out by name (if they'd spoken to him earlier, etc). The GM of the store was reluctant to let the cashiers do ANYTHING else. I ended up leaving because I was tired of working a register 8 hours a day for 6 months straight and asked for more responsibility. I was not the only one who couldn't do much else.

3.0
Aug 16, 2011
Recommend
CEO approval
Business Outlook

Pros

The people you work with are usually great, everyone likes/has animals so you have common interests. The benefits are decent, especially full-time and while you don't get "sick days" you receive paid time off that you can use for whatever you need. Employee discount is 20% on almost everything which comes in handy since if you don't have pets when you start there, you will soon.

Cons

Pay increases in recent years have been cut significantly although company seems to have continued to do well. Some of the numbers they expect you to reach to get a decent raise are not attainable. Regional management can play favorites, holding some stores to different standards than others or helping certain managers more than others. Payroll is always an issue, with more being expected with fewer and fewer hours. Advancement above store level is limited, there are only so many DM or regional jobs and a move to corporate (San Diego) if something came open, is not possible for everyone

Viewing 6739 - 6741 of 6,871 Reviews

Glassdoor has 7,251 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.