Is Petco a good company to work for?

Petco has an overall rating of 3.0 out of 5, based on over 7,245 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 35% of employees would recommend working at Petco to a friend and 26% have a positive outlook for the business. The best reviews about Petco have been left by employees working as Project Manager , Guest Specialist and Merchandise Ops Specialist .

Does Petco pay their employees well?

According to anonymously submitted Glassdoor reviews, Petco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Petco. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Petco?

35% of Petco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petco 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Petco?

Sales Associate (376) , General Manager (336) , Dog Trainer (250) , Dog Groomer (211) , Aquatics Specialist (188) , Cashier (172) , Guest Experience Specialist (170) , Sales Associate/Cashier (160) , Guest Advisor (151) , Pet Stylist (137) , Assistant Manager (117) , Merchandise Operations Leader (97) , Manager (94) , Companion Animal Leader (92) , Store Manager (92)

What are the pros of working at Petco according to real employee reviews?

"Most of the people with whom I worked on a daily basis were great people." ((in 343 reviews)); "If you're lucky your coworkers will be great people and you'll have some fun at work." ((in 265 reviews)); "Good benefits and working with dogs is awesome." ((in 210 reviews)); "flexible hours and pretty laid back" ((in 139 reviews)); "Fun work environment if your a dog person" ((in 75 reviews))

What are the cons of working at Petco according to real employee reviews?

"When working in stores pay is low and annual increases are always very minimal (1" ((in 546 reviews)); "Corporate structure with too much focus on PALS and subject to poor management ruining it for everyone." ((in 533 reviews)); "It is impossible to fire bad managers and good managers are not rewarded or recognized." ((in 254 reviews)); "No training on what each department does and how the company works whatsoever when you join." ((in 170 reviews)); "Poor leadership and had to do others jobs on top of your own" ((in 96 reviews))

What are employees saying about Petco layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Petco layoffs and their outlook for job security at Petco in 2026.

What are the top reviewed Petco locations?

San Diego , San Antonio , New York , Houston , Chicago , Los Angeles , Atlanta , Dallas , Seattle , Saint Louis , Baltimore , Denver , Portland , Phoenix , Philadelphia , Las Vegas , Columbus , Austin , Pittsburgh , Brooklyn , Washington , Reno , Orlando , San Jose , Jacksonville , Tampa , Boston , Braselton , Fort Myers , Richmond

Petco reviews

3.0

35% would recommend to a friend

(6,865 total reviews)

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews

1.0

Sep 28, 2010

Good place to work in the past

Companion animal manager

Recommend

CEO approval

Business Outlook

Pros

-Set Schedule -Paid Time Off -401K -Flexibility to an extent -Easy for but boring work for employees -Opportunities for advancement in certain areas

Cons

-General and District Management -Employees are taken for granted -No raises for management -Employees aren't valued -Store in understaffed -Tries to slash expenses for illogical reasons -No opportunity for advancement if you're a manager -Point System -Management stays in office most of the days and pawns customers who need help off to their employees.

3.0

Sep 9, 2010

Inventory Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay is pretty good and at the right location you can get a lot of hours.

Cons

I have tried to get promoted to assistant or general manager and have been unable to for a couple years now. I am a very hard worker and believe that my age had some to do with my not being promoted any higher.

5.0

Sep 6, 2010

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This was my first job after moving away from home-and I loved it. It remains to be one of the favorites of any place I've worked. The environment was professional and everyone seemed to really care about the animals. The hours were good and the pay was fair. Training is provided in several areas in within the store if you wish to become an animal specialist-I became the Certified Reptile Specialist within 6 months of working there. I had a lot of fun. I definitely recommend Petco as a great place to work if you love animals.

Cons

As with most if not all jobs-there are downsides. Wether it be problems among co-workers or problems with corporate. I got along with all of my co-workers so that was not a problem for me.

Viewing 6790 - 6792 of 6,865 Reviews

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Good place to work in the past

Inventory Manager

Great place to work!

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