Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
avatar

Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Dec 20, 2010
Recommend
CEO approval
Business Outlook

Pros

~Animals all day long ~Diversity in the work place ~Meeting New Pet Owners ~Ability to educate oneself and others ~

Cons

~Preferential Treatment given by managers to co-workers ~Discriminating against current employees based on availabilty rather than skill! ~Inadequate Recompense comparied to similar retail groomers/grooming assistants (PetSmart). Commission @ 60% for GSM, 50% for groomers & 40% for bathers! Can't make commission then it's the minimum wage. NO PAY RAISES = SHAME ON CORPROATE Overall average for the week paid is either commission or hourly, not both. Should be both if one day you make commission and the next 2 days you don't make commission (i.e. day 1 commission = $110, day 2 commission = $45 day 3 commission $25, total for 3 days = $175. This person worked 3-8hr days = 24 hrs @ $8/ph = $192. This person would be paid the $192. Want to keep your employees happy, try it another way, commission paid for day 1 of $110 hourly paid for days 2 & 3 = $128. Now your employee makes $238 less taxes)! Much happier employee. Corporate tells grooming that they can make more money by SELLING add on's. Not so very true. You have to have the clientele and those same clients need to have the extra income to support their wants and an economy to support luxury items! Our current economy doesn't offer such luxeries in life, that is unless your Donald Trump. Having ones dog groomed is a luxury it isn't a MUST HAVE to survive this day in age. ~Grooming Assistants are scheduled for late afternoon to closing to clean up after groomers! Where does in the employee handbook does it state, not imply, grooming assistants must be closers? ~NO hardcopy employee handbooks! Managers escape goat is the computer portal in the break room! When ever there's a question, the answer is... it's in the handbook! How many managers have physically printed out the ENTIRE handbook and went through it with their new hires? I'd say less than 10%! ~Lack of suitable guidance for new hires and updating current employees. What happen to having the general store manager, manager on duty, and the overseeing managers allocate sufficient time for the appropriate one-on-one communications of training instead of relying heavily on the system portal to communicate all information? ~Impractical quota's for certain area's and the economy.

4.0
Nov 2, 2010

PETCO

Recommend
CEO approval
Business Outlook

Pros

Great managers that appreciate what you do. Get to work with animals and other people that care for them. Managers don't give u a hard time for mistakes that you made, they just point them out and let you know what you did.

Cons

Some of the fellow employees are slackers. Don't get enough compensation. Fellow employees and managers take breaks while I run the store.

4.0
Oct 27, 2010

petco

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

being able to move up into corporate eventually.

Cons

the hours are the worst. weird shifts in the middle of the day.

Viewing 6847 - 6849 of 6,865 Reviews

Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.