Petco reviews

3.0

36% would recommend to a friend

(6,865 total reviews)
avatar

Joel D. Anderson

33% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Jul 24, 2010
Recommend
CEO approval
Business Outlook

Pros

After having worked at a private kennel for several years, I was very reluctant to pursue corporate employment. Ever since I have been working at PETCO, I find that I have the best of both worlds. I have the flexibility and comfortability of a private business as well as the benefits of a large corporation. I love going to work everyday because of the wonderful people and animals I work with. I feel very appreciated and cared for by management. I have gained a vast amount of knowledge regarding dog behavior, nutrition, and grooming techniques. Grooming assistants are also given the opportunity to be trained as groomers.

Cons

Obviously, when handling animals there are several risks involved. There are also the occasional difficult customers to deal with. But everything is pretty much manageable.

2.0
Jul 21, 2010

ehh...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is decent, and you get to work with some really cool animals like lizards, aquatics, and birds.

Cons

The store is incredibly understaffed, so the employees who are on the floor feel stressed out and overworked. I can't see myself working here much longer-- it's so stressful.

4.0
Jun 24, 2010
Recommend
CEO approval
Business Outlook

Pros

I have a passion for working with animals and their pet parents. I love the fast pace and diverse job duties.

Cons

I hate that the store and us managers are not given the hours to function in a customer service positive atmosphere. The new "customer advisor" position is a joke. She spends 2-4 hours a day covering register and aquatics because hours were cut from those positions to cover her full time status. This is not good customer service.

Viewing 6853 - 6855 of 6,865 Reviews

Glassdoor has 7,244 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.