Petco reviews

3.0

35% would recommend to a friend

(6,865 total reviews)
avatar

Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,865 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have pets, the discount is pretty handy, I got a 40% discount on the brands of food I like to feed, and on petco branded products. A 20% discount was on most other things, but it helped a lot. Playing with dogs is also a pro

Cons

I never liked the company, but I have a lot of animal related experience and knowledge, and I needed a job alongside my self employment, and this is what I managed to get. But the company just got worse and worse the longer I worked there. Constant corner cutting, hour cuts, tone deaf corporate, and highschool clique level management, made my experience working there absolutely miserable. We never had enough staff to do anything, and when things finally started looking up, they cut hours terribly. I was hired to work the truck, but with hour cuts, and being out-competed by male coworkers for moving heavy bags a little faster than I could, despite me making sure shelves were tidy and presented well, I was relegated to working register instead of the job I signed up to, which killed my morale even further, I didn't apply to be a cashier, I applied to work at the back of the store, and of course help where needed as backup. The pushing and deceptive practices for customers to sign up for their, frankly terrible, but free rewards program was insane, even worse for the paid rewards program. And the company couldn't give a darn about the actual well being of the animals in their care. The training I was given was full of false or outdated information regarding several animals in the store, the standards they do have are strictly for presentation, not for what the animal actually needs. The shift towards more and more human products at Petco bodes very poorly for the company. They have shown where their priorities are. And its not for pets. This is not a place to build a career, and as I learned, this isn't even a place to have a side job at.

Viewing 79 - 81 of 6,865 Reviews

Glassdoor has 7,245 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.