Petco reviews

3.0

35% would recommend to a friend

(6,869 total reviews)
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Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,869 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Excellent clients and dogs, good customer service experience, great safety policies to carry with you, stable schedule as a groomer

Cons

Lack of communication between corporate and coworkers, corporate only cares about money (which fine, it's a business, but they don't care about retation), VERY sales driven, constantly changing and adding new workloads, strict expectations, LOTS of drama and negativity (very cliquey), corporate has NO idea how grooming works logistically and refuses to take groomers seriously

2.0
Mar 8, 2022

Bad experience for me

Recommend
CEO approval
Business Outlook

Pros

Consistent hours and schedule. They will compensate you for any mistakes that would affect your commission Good vacation time pay for groomers

Cons

Management was terrible. I could write a book on all the terrible things that have happened in my time of working there. Managers were bullies. They weren't just managing they were bullies and would start drama. It's not normal for multiple of your employees to cry everyday. Everyone is out to get you and they constantly want more and more from you even though it's literally impossible. Demanded impossible quotas and tasks and you weren't allowed a second of overtime without being chewed out. Everything is the salon was broken and they wouldn't want to fix it because it took from the budget that affected their bonuses. Our printer was broken for years and the manager would have us handwrite our grooming agreements. The customers thought we were a joke because we were! SO much more to say but you get the idea.

1.0
Dec 8, 2021

Don’t do it

Recommend
CEO approval
Business Outlook

Pros

Coworkers, animals, discount, schedule flexibility

Cons

Overworked and underpaid, no work life balance, pressure for sales, staff to project ratio, turn over, district/market managers, unreasonable expectations

Viewing 127 - 129 of 6,869 Reviews

Glassdoor has 7,249 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.