Petco reviews

3.0

35% would recommend to a friend

(6,870 total reviews)
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Joel D. Anderson

31% approve of CEO

26% positive business outlook

Petco has an employee rating of 3.0 out of 5 stars, based on 6,870 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Nov 20, 2020

Ehh

Recommend
CEO approval
Business Outlook

Pros

The animals are the only good thing about this place

Cons

Worked part time with full time hours because company didn't want to pay for benefits. Did over time but didn't receive overtime pay. Got laid off while I was in the hospital with my daughter who suffers from a disease. Ceo doesn't care about the life of its workers. Only about the money.

2.0
Oct 22, 2020

Dead end

Recommend
CEO approval
Business Outlook

Pros

Excellent paid time off benefit, paid parental leave, 401k match is more than competitive, and of course the animals

Cons

In my area it's obvious field leadership positions are being filled based on who you know not what you know. Every day there are multiple belittling emails and sometimes phone calls from shockingly inexperienced district general managers demanding instant results in driving the most baffling metrics with a heavily implied "or else". Persistent determination to pretend covid-19 is over and drive more traffic into the stores with no regard to social distancing or safety. Tenured partners aren't just leaving, they're fleeing. I don't know of many other companies who wouldn't look more closely at an area where managers with 5+ years on the job are leaving at a rate of 1 or 2 every month. Policies that result in termination are applied inconsistently depending again on "who you know". Field leadership often gives incomplete or outright wrong information. The demand to lean in without any regard for your personal challenges during the pandemic is par for the course in a large company but still disappointing. There's absolutely no path to advancement unless you want to move somewhere no one wants to live, all positions are filled by the regional manager's former colleagues or friends. In addition to that, annual pay raises are garbage so you basically stagnate. It's overall a very stressful and demeaning place to work, for mediocre pay and above average benefits. I can't speak for every area, but in this one that's where we are.

Viewing 133 - 135 of 6,870 Reviews

Glassdoor has 7,250 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.