Does Petsense pay their employees well?

According to anonymously submitted Glassdoor reviews, Petsense employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Petsense. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Petsense?

35% of Petsense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Petsense 2.7 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Petsense?

Store Manager (43) , Sales Associate (20) , Key Holder (16) , Dog Groomer (15) , Keyholder (15) , Sales Associate/Key Holder (11) , Groomer (9) , Team Lead (9) , Assistant Manager (8) , Manager (7) , Team Leader (6) , Retail Sales Associate (5) , Sales Associate/Cashier (5) , District Manager (3) , Pet Groomer (3)

What are the pros of working at Petsense according to real employee reviews?

"Coworkers were awesome." ((in 10 reviews)); "Great people to work with." ((in 10 reviews)); "Benefits are good and I enjoyed the work environment" ((in 9 reviews)); "Fun place to work with great products and great customers." ((in 6 reviews)); "Good work life balance." ((in 4 reviews))

What are the cons of working at Petsense according to real employee reviews?

"The store managers do the jobs of five people with the pay of one." ((in 21 reviews)); "The pay is low and the hours are not great." ((in 20 reviews)); "Upper management is cold and feels unreachable, not a lot of consideration for the employees in the company." ((in 13 reviews)); "Was always told "I am the Store Manager i don't technically have to help with shipments and other duties." ((in 5 reviews)); "Salary is considerably lower than comparable management positions" ((in 4 reviews))

What are the top reviewed Petsense locations?

Fort Oglethorpe , Scottsdale , Ponca City , Marshall , Chattanooga , Lenoir City , Thibodaux , Mount Dora , Goose Creek , Troy , Norton , Lebanon , Lawton , Claremore , Georgetown , Murray , Somerset , Roxboro , Mount Airy , Shallotte , Austin , Cleburne , Sulphur Springs , Corinth , Brandon , Athens , Brentwood , Franklin , Gallatin , Lebanon

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Petsense

Part of Tractor Supply

Petsense reviews

2.9

35% would recommend to a friend

(280 total reviews)

Greg Sandfort

31% approve of CEO

27% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.7

Culture & values

2.7

Work/Life balance

2.6

Career opportunities

2.4

Senior management

2.4

Compensation and benefits

Petsense has an employee rating of 2.9 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petsense employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

280 reviews

4.0

Aug 10, 2015

Sales Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The pay was nice for a sales associate and a raise was given each year. Holiday pay was nice as well.

Cons

The pet food was not donated to animal shelters once expired for to liability concerns. I think an agreement could have changed this.

Petsense Response

10y

Oh no! We will gladly donate expired pet food to the local shelter. Can you let me know what store you worked at so we can fix this? Josh.patterson@petsensellc.com

4.0

Oct 27, 2014

Great "no stress" job!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Managing a Petsense store is like running your own little business. You are given the tools to create your own destiny. Of course there are guidelines, and management is always there to keep you on track.

Cons

The cash register and back office systems leave a lot to be desired. Being a new company, you would think there would be the very latest technology. No so..

1.0

May 6, 2011

At first it was great - the manager was stupid-store was empty-manager favored the groomer girl

Closing clerk - keyholder

Recommend

CEO approval

Business Outlook

Pros

I enjoyed being around the pets and helping the animals. It is sad!

Cons

Everything - I loved it at first - then the manager had us doing all the work - including his - never gave us updates or meetings. We repeated what we saw him doing at the front - he never kept the store stocked - I did all the cycle counts and inventory up to date. We did all the cleaning - stock room control-rotating filing-he was partial to the groomer (thought she was cute) she got away with everything and still does. Me and another girl worked around the clock sometimes 12 hour days and he would fudge the system so corporate wouldn't know. I finally called corporate to elaborate on some issues and they threw it back in my face and was confronted by my manager (who the complaint was about) and was dogged and looked down from management and corporate. So there was no open door policy. Corporate will be nice to you to your face and then treat you like a nobody. We opened that store and worked our butts off to be kicked out like an old bag of potato's. I planned on staying there. After I saw what kind of company they were and what type of people they put in management positions - I was over. Why do companies hire the stupid,lazy people for manager positions. It doesn't make sense. I could have made the store awesome but oh well. I hope they fold!

Viewing 28 - 30 of 280 Reviews