Being a municipally-owned company, PGW isn't as fancy as some other places since our expenditures point back to the ratepayers. The office buildings are in rough shape, the technology/software is old and slow, and there is a tendency to keep things "old school" from a cultural standpoint, e.g. clocking in/out, resisting new ideas/innovations in the industry. There is a residency requirement, unlike most city agencies in Philly, which has caused many up-and-coming leaders to leave PGW and put their kids in a better school district. There are a lot of cliques and favoritism, so it can be challenging to move up the ranks or get access to opportunities if you're not in the "in crowd".