Pindrop reviews

3.9

82% would recommend to a friend

(170 total reviews)
avatar

Vijay A. Balasubramaniyan

90% approve of CEO

81% positive business outlook

Pindrop has an employee rating of 3.9 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pindrop employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

170 reviews
5.0
Mar 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Pindrop actually gets what innovation is about. You're really encouraged to try something new, and to fail along the way to achieving something great. I've never seen or worked for a company that is as focused on creating new market segments with real market-fit wins. From an outstanding research team, to the highly specialized engineering small teams, to the always-giving-120% customer success and support teams, to the top-notch sales team, topped off with a rare CEO. Its hard not to give your all when surround by such great people. Vijay is a technical CEO, that knows his industry and company's technologies, but he is in no way overbearing or egotistical, unlike most technical founders. He is visionary, level-headed, and humble.

Cons

There is some weird clicky groups of know-it-alls happening, but the growing culture is very open and welcoming which will eat those groups alive quickly. There's a significant lack of coconut water options amongst all the free food, drinks, Monday bagels, and Friday catered lunches.

5.0
Mar 28, 2017

Great Company

Recommend
CEO approval
Business Outlook

Pros

Pindrop is a fast-paced company on the cutting edge of voice fraud detection and voice analysis. Pindrop provides a challenging (in a good way) and exciting work environment. Pindrop offers great overall compensation and has very competent management. Best of all, you get to help catch the bad guys!

Cons

Pindrop is not the place to work if you are lazy, ill tempered, or looking to just slide by. Working at Pindrop demands constant focus and attention to detail and often requires some sacrifice of your personal life. Expect to work 45 - 55 hours per week. A 45 hour week is fairly typical with occasional weeks approaching 55 - 60 hours.

5.0
Mar 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Pindrop only hires the best, most experienced people, and it shows. Everything from quality of work, to random office discussions, there's a feeling of geek family and being around like minds. You will not be the smartest person in the room. It doesn't feel cliquish, and everyone seems to get along very well with an extremely low drama factor. The work is challenging and demanding but it is satisfying and feels like you have a real impact on product direction. There's also an emphasis on experience in the hiring process, which means it's a more career mature dev staff that has an enormous amount of past real-world experience. Everyone is absolutely stacked with skills, no matter what department they work in, they're probably among the best at what they do. Several times I've seen the impossible get done, things I thought would never work, it is always pulled off. In fact, I've never seen it not work. Pindrop has an incredibly ability to get it done when the pressure is on. Timelines are short, 2015 is 20 years ago, 6 weeks is the new 6 months. Things change every day and that requires an open mind and embracing change. Pindrop has Real Customers and an Actual Product that people use and are happy with. It's not without issues, but this isn't a moon-shot startup anymore, and the products are making the world a better place. Vijay is incredibly driven and its an honor to work under him and follow him to great things.

Cons

Communication suffers greatly at the mid level. Vijay does an outstanding job keeping everyone informed from the top with the frequent updates, with more transparency than I've ever seen. Team-level communication within a product family is generally pretty good and most have a decent grasp on what is going on and which general direction it is going in. The struggle is between departments, and possibly at the top of each department down. Often, the major divisions of the Pindrop organization have little idea what the others are doing or what challenges they face. Members of one organization are not invited to participate in parts of another organization, which leads to a lot of: "throwing it over the fence", "that's their problem" and having someone hand you a grenade with no pin. This all creates resentment and it's not healthy in the long run. I like the other departments and what they do, I want to spend more time understanding it. We can all help each other out if we understand each other's struggles and motivation. Requirements can often be vague. Process needs to be documented better and enforced to ensure consistency in the organization. It's not uncommon to be confused about what you're supposed to be doing as far as process goes. This is a common problem in a company growing so fast, and I'm pretty confident it will be worked out as Pindrop adjusts. The engineering staff was doubled within the last year and that takes some getting used to.

Viewing 148 - 150 of 170 Reviews

Glassdoor has 175 Pindrop reviews submitted anonymously by Pindrop employees. Read employee reviews and ratings on Glassdoor to decide if Pindrop is right for you.