Pitney Bowes reviews

3.5

56% would recommend to a friend

(2,826 total reviews)
avatar

Kurt Wolf

63% approve of CEO

47% positive business outlook

Pitney Bowes has an employee rating of 3.5 out of 5 stars, based on 2,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pitney Bowes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Dec 18, 2015
Recommend
CEO approval
Business Outlook

Pros

When comparing to the industry standard for call center pay and benefits (medical and time off) they are the leader.

Cons

Pitney Bowes is run like the stereotypical large conglomerate business. Decisions are made based on profitability alone, with zero regard to current market trends or employee impact. For a company to expect to stay competitive and feel marketing their product is of no value is short sighted thinking. Local management decisions are made based upon favoritism vs. ability to perform the job.

3.0
Mar 27, 2015

Great place to work but is being destroyed by new CEO.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent team of service professionals, great to work with. It was always a pleasure to go to work every day. Decent Pay, benefits, and matching Health Savings Account as well as matching 401K.

Cons

New upper management from IBM is taking company in the wrong direction, cutting too much too fast and the clients can feel the cuts by having much worse service response times.

1.0
Jan 8, 2015

Fallen Giant

Recommend
CEO approval
Business Outlook

Pros

In it's glory days PB was a great giant and everyone was proud to work for them. Today no real pros come to mind. You can trust nothing that is said or done.

Cons

The company is failing. There are continuing layoffs with no warning. Jobs are off shored daily. Experience is not valued and kicked out the door. Customers are at the bottom of the list of priorities. All in all terrible management from the top all the way down. I can not name a single sole that demonstrates leadership ability anymore.

Viewing 31 - 33 of 2,826 Reviews

Glassdoor has 3,169 Pitney Bowes reviews submitted anonymously by Pitney Bowes employees. Read employee reviews and ratings on Glassdoor to decide if Pitney Bowes is right for you.