Pitney Bowes reviews

3.5

56% would recommend to a friend

(2,826 total reviews)
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Kurt Wolf

63% approve of CEO

47% positive business outlook

Pitney Bowes has an employee rating of 3.5 out of 5 stars, based on 2,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pitney Bowes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Aug 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Sales training, good resume builder, Solutions team is great, classic sales job.

Cons

One of the worst work experiences I have ever had. Ridiculously complicated/poor compensation plan - it starts you off at a 1% commission with the slight possibility of earning up to 11% commission if you reach sales revenue numbers that take 6 months to reach. The trick is that at 6 months your compensation plan gets set back to zero, and you are back to earning 1% commission . Management tried to explain that you can earn extra $$$ with the quarterly incentive bonuses which are designed to be difficult to obtain - again, another cruel practical joke. Let's talk about the slashing of the sales force in 2010. Over 50% of the sales reps were let go while the management that drove the Seattle district from the #1 spot in 2009 to the lowest ranking in 2010 were retained/rehired. The performance management process is brutal and unrealistic. If you are below 80% in your first 6 months on the job, you will be put on a PIP (performance improvement plan) and then a CAP (corrective action plan) and then fired. Management tries to sell the performance management as a positive thing - we CARE about YOU here at Pitney Bowes and about your SUCCESS. I don't think any of the sales reps bought that line. Management is more preoccupied with self advancement than connecting with the sales reps. The disastrous Conquest Channel is a good example of the disconnect. District Managers were instructed to hire competitive sales reps across the country to convert competitive accounts - these people were hired and without a manager for several months, given poor quality account lists, little/no support had their accounts stolen by the regular Pitney Bowes reps - the reward they received were massive firings across the board when they could not produce the numbers needed to satisfy the shareholders within a ridiculous 6 month time frame. All the while, the reps had to sit through bizarre district meetings where the District Manager told us how great things were, how awesome our opportunities were if we would just work for them (meanwhile most reps I knew were partially living off of credit cards to support themselves). It was like the fairy tale, The Emporer's New Clothes - the disparity between reality and the pep talk sales meetings was quite staggering. Management clearly had their favorites. Overall I would recommend avoiding this company, the industry is in decline and Pitney Bowes is stuck in 1987 and has failed to transform itself with the times......

2.0
Aug 24, 2011
Recommend
CEO approval
Business Outlook

Pros

1) Good Pay 2) Challenging every day without being overwhelming 3) Many good people there 4) Integrity from many key players such as Risk Management

Cons

1) Class stratification. The thinkers at corporate neither acknowledge nor appreciate input from what they perceive to be the working class. 2) Poor judge of talent. As they downsize, they do not stack rank and keep off loading the most talented and team oriented leaders. It lends the appearance of "team play at your own risk." 3) Senior leaders love flattery. It will get you anywhere. People advance on their ability to flatter which kills the business. The culture has led to a VP - Director level team of "me first" non leaders. 4) Culture pits one group against another making necessary global changes very painful and high risk. 5) The key to why they absolutely cannot survive is a most peculiar refusal to encourage cross functional collaboration. Every person stays in their own silo. They call them Centers of Excellence but it's really "my turf."

2.0
Aug 17, 2011

Stepping Stone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are provided all resources needed to complete you job

Cons

You are given just enough rope to hang yourself

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