Pitney Bowes reviews

3.5

56% would recommend to a friend

(2,826 total reviews)
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Kurt Wolf

63% approve of CEO

47% positive business outlook

Pitney Bowes has an employee rating of 3.5 out of 5 stars, based on 2,826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pitney Bowes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Nov 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Pitney Bowes provides unique solutions for our customer base with a market share hovering around 80%. A service and manufacturing company with a footprint across 130+ countries. Opportunities in almost any field are available both in the U.S. and abroad. Full tuition reimbursement is part of the benefit package and support is provided to ensure success. A number of acquisitions has allowed diversification of our market which has also provided an opportunity for Pitney Bowes to change the face of their services. These technology advances through acquisition have assisted in the companies ability to retain market share and stay competitive.

Cons

Pitney Bowes is an extremely siloed company. Each division set's their own KPI's which are often totally exclusive of one another. Often one division must fail so another can succeed. The company is very top heavy with many VP's without direct reports. The company's original bread and butter was postage metering equipment and up until recently Pitney Bowes held 95+% of the market share. With the advent of email, internet virtual metering capabilities, competitor growth, and customer restructuring due to the poor economy, market share has declined. A company once known for it's field service organization, has on it's own accord, restructured to a point where a discernible service presence exists.

4.0
Nov 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Rock-Star opportunities for those who are overachievers with managers who want them to succeed as mine did--you will never run out of problems to solve and opportunities to improve things. Some people find this frustrating, but I found it interesting! Most recently, HR has reorganized and there are some good managers left. Great opportunities to learn and improve. Satisfaction can vary depending on division and location, but overall, it's really what you make of it.

Cons

Overachievers can sometimes be frustrated with the status quo and there can be some shady characters, but the majority of the people I worked with were great people. Pay tends to fall behind the curve, but very nice benefits.

2.0
Nov 9, 2009

Career dissapointment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company was obviously in ttransistion from a "break fix" operation to a professional services organization. Training at all levels had been negelected resulting in poor service. The individual associates are friendly but it is a very closed network that does not welcome outsiders. They value years with the company over ability. Discipline is poor resulting in poor performers being moved around from department to department. The company is resistent to any Six Sigma applications to service.

Cons

Training at all levels had been negelected resulting in poor service. The individual associates are friendly but it is a very closed network that does not welcome outsiders. They value years with the company over ability. Discipline is poor resulting in poor performers being moved around from department to department. The company is resistent to any Six Sigma applications to service.

Viewing 2776 - 2778 of 2,826 Reviews

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