Pitney Bowes reviews

3.5

56% would recommend to a friend

(2,825 total reviews)
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Kurt Wolf

63% approve of CEO

47% positive business outlook

Pitney Bowes has an employee rating of 3.5 out of 5 stars, based on 2,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pitney Bowes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Dec 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reason would be the benefits. They have an excellent insurance program and vacation time package. They also have good training program the issue with it is finding the extra time in a day or week or month to take advantage of it. There are many divisions of PB and I'm sure some are better environments to work then my division which was sales.

Cons

If you are in sales you had better be ready to devote everything to make it work. The culture has changed over the years at PB. In talking to people who have been around, if you are established in the company and have senior type position you can do OK. If however you are new, the pressure is never ending. PB is not held in high regard with most small businesses. Competition has moved in the market and makes getting to the price point needed to reach quota and actually make extra commissions difficult at best or nearly impossible. The territories, at least in my district, were insane, a lot of overlapping of opportunity that went to senior reps. which limited the occasional big deal that you needed to stay alive. Hours spent after a day in field consumed many evenings making other family activities impossible or just no longer enjoyable. The leadership at this level again left much to be desired. The favoritism given some was obvious to all. The confidence in their ability or leadership was completely lacking. Evidenced by 80% of the employees actively searching for other opportunities. The company spends a lot on PR saying customers come first but in reality they are nothing more than a number. That sentiment is expressed many times from the customer themselves. In the lower level positions you are not only competing against the competition but against the inside sales force which has different pricing and terms always more favorable which creates mistrust and bad feeling amongst the customers. These are the key issues.

3.0
Dec 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere and the people working there were excellent. I enjoyed how free thinking ideas were accepted and how the company will continue to grow no matter what.

Cons

Wasn't a big fan of the salary but there isn't really any cons with the company itself. It's doing very well.

2.0
Dec 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Strong ethics, well-known brand heritage and international presence. Senior management makes efforts to communicate headlines on business performance and issues to the organization. Decent benefits (especially on-site healthcare) and attention to work-life balance.

Cons

Top-level senior management are entrenched, prohibiting mobility through the organization and opennness to new ideas. Most of the best management newcomers over the past few years have left or been replaced with overly seasoned replacements. Not enough professional development. Because core business is slowly contracting, cost-cutting continuously occurring (even pre credit crunch), to the point where morale is low (especially in IT and other areas that have been outsourced to outside firms). Not enough recruitment of young talent.

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