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      PlanSource

      Engaged Employer

      PlanSource reviews

      3.5

      60% would recommend to a friend

      (78 total reviews)
      avatar

      Mike Morini

      56% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      78 reviews

      Reviews about "Compensation"

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      1.0
      Jan 31, 2023

      Run and don't look back

      Svp business development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid benefits technology. Great inside sales team.

      Cons

      I'd give a ZERO if that was an option. Too many to list. Toxic culture, commission structure "as you go and based on the mood of leadership" in this position. You basically have 90 days to produce, or the warnings begin. There's an "in the club" mentality there around tenured employees and their protected. If you're not part of the club, your time will be short lived. Everything about this place is wrong, starting at the top.

      avatar
      PlanSource Response
      3y
      Thank you for taking the time to provide your feedback about PlanSource. I agree that we have a solid benefits technology platform and great sales team. I would like to address a couple of things you pointed out. PlanSource is a high-growth company and with high-growth comes high expectations; that culture is not for everyone. I am proud of the culture we have built and continue to foster for our team members. We do have certain expectations for employees that start at a higher level within the company, but we are always open and honest about those expectations up front. I am sorry this was not a fit for you but wish you the best in your future career. Tom Signorello Chief Executive Officer
      1.0
      Jan 8, 2023

      Not as good as it used to be

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, remote work. Unlimited PTO. The experience here launched my next opportunity and for that I am grateful.

      Cons

      This company was great. Vista bought them out back in 2019 and everything went downhill once the equity firm got their hands on the business. I will never work for another Vista company as a result and would recommend anyone else against it. Pay is absolutely terrible… and very below average for what you are required to do. With inflation, the pay is on par with the fast food industry - NOT COMPETITIVE AT ALL. Was promoted to a completely new role requiring at least 2x the amount of work than the previous position and was only offered a 5k salary increase with 7 plus years experience. Never had I felt more undervalued in my entire life. An account manager should be starting out at 70k minimum with the amount of work it requires. They only want to pay 50k-60k and that’s coming from someone who is long-tenured. Low-mid level employees are not heard or valued. You will only move up if the company has use for you to move up. Favorites are always given more opportunity. Raises annually are terrible at 2-3 percent. Promotions yield less than a 10 percent pay increase.

      avatar
      PlanSource Response
      3y
      Thank you for taking the time to write about your experience with PlanSource. We are proud of the benefits package we are able to offer our employees and glad you were able to enjoy the unlimited PTO during your time with us. Our mission regarding our people has not changed. We are committed to creating an environment where all of our employees feel valued, appreciated for their contributions, and rewarded appropriately. Our Total Rewards team is consistently working to ensure we are providing the best offerings to our employees and remain competitive with our industry. Furthermore, employee development is of top priority for our organization, and we are consistently investing and discovering new ways to ensure we develop our Leaders of tomorrow. While many of our leaders have different communication styles, they still provide valuable feedback to our team members to always ensure performance is positive, and that our high performers are recognized and invested in accordingly. While we are thankful for your years of service to us and our clients, we are truly sorry that you did not feel as if we valued your contributions appropriately. We wish you best of luck with your continued success. -Sharon Brand; Chief People Officer
      1.0
      Dec 11, 2022

      Stay Away

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team members. Unlimited PTO. Remote work.

      Cons

      Insane workloads leading to tremendous levels of stress and burnout. Poor communication (sometimes condescending and disrespectful). Often little to no training. Low pay. Never felt so chewed up, spit out and unappreciated in my life. High turnover sweatshop.

      avatar
      PlanSource Response
      3y
      We appreciate you taking the time to share your experience while at PlanSource. We agree, we have great team members, amazing benefits, and a great remote/flexible work culture! Our Leadership teams have the tools that they need to make sure everyone has a manageable workload, trained accordingly for their job responsibilities, and leadership teams be available for any questions, or feedback when requested. Our organization also offers many benefits, such as unlimited PTO, total wellness benefits, and others, alongside competitive wages, to make sure our team members are well prepared to handle the demands that a high-growth culture might bring. Our goal is to make sure no one feels underappreciated or underprepared, and we apologize that you might've felt this way during your time with us. We wish you the best with your continued career growth. Sharon Brand - Chief People Officer
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