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      PlanSource

      Engaged Employer

      PlanSource reviews

      3.5

      60% would recommend to a friend

      (389 total reviews)
      avatar

      Mike Morini

      56% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      PlanSource has an employee rating of 3.5 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PlanSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      389 reviews
      1.0
      May 5, 2025

      Unhealthy Culture

      Senior benefits consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Software platform has great flexibility, even if it is underutilized and documentation is non-existent because no one is left who understands it beyond surface level set up.

      Cons

      Intense personality politics, favoritism, and massively negative culture that views ‘low level’ roles as not engaged enough and incapable. Poor support overall from management. All the good management is too overworked to make time for you- whoever does have time has too much of it, and will micromanage what they do not understand into the ground while framing it as cost effective improvements for personal promotions. All that you will get laughed out the door for even thinking about a raise for taking on three+ roles (and more as time persists) as one person. Very unsupportive of people who need any kind of accommodation.

      avatar
      PlanSource Response
      1y
      Thank you for taking the time to reflect on your experience, it is not the way we’d like you to remember your time at PlanSource, though we appreciate your feedback, it helps us grow. At PlanSource, we’re proud of our flexible, innovative benefits platform and the passionate people behind it. We feel strongly that we are successful BECAUSE of the talented team and dedication we have, that’s why we are committed to fostering a culture of inclusion, respect, and continuous improvement. Over the past year, we’ve made meaningful strides in leadership development, structures to support team members and internal mobility to strengthen career opportunities. We also prioritize work-life balance, flexible work options, and investments in tools and training to empower our teams. While we know there’s always room to improve, we’re proud of the progress we’ve made and the collaborative, people-first culture we’re building and what that will in turn deliver to our clients. We wish you all the best in your future endeavors. Allison Malito, SVP, Professional and Managed Services
      2.0
      May 3, 2025

      Steer Clear

      Customer success account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team is generally great. Leadership does a great job of making you feel like a number, and as though you are lesser than.

      Cons

      Disjointed leaders, selective enforcement of job expectations and company policies, no accountability among middle management. Promotions rarely occur, only outside hires. Below market pay, constant flip flopping from middle management on priorities and initiatives. Pressure to not take PTO and when you call out sick your leader will ask of you can still monitor your email.

      avatar
      PlanSource Response
      1y
      Thank you for sharing your feedback. I see that you're still with us at PlanSource, and I’d really appreciate the opportunity to connect and hear more about your experience on your team. Your perspective is incredibly valuable to me as a leader. As you know, PlanSource has been undergoing some significant changes in our strategy, focus and leadership. I’m eager to understand how those shifts have impacted you and your team. While I’m proud of the progress we’ve made—such as the 67 promotions in Operations over the past year—I also recognize the critical role that new hires play in shaping our future. The fresh perspectives and diverse experiences they bring are just as vital as the continued growth of our internal team. Both promotions and new hires are essential to building a strong, dynamic organization. I’d love to hear your thoughts on how we’re doing in balancing these efforts and how we can continue to create an environment where everyone feels valued and empowered to grow, including yourself. If you're open to it, I’d love to schedule some time to talk. Your insights can help us continue to evolve PlanSource into the best place to grow a career and make a meaningful impact. Please reach out to me at your earliest convenience. Steve Parkhouse SVP, Customer Success
      5.0
      Apr 15, 2025

      Nice People

      Salesforce administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very nice people, great to work with

      Cons

      nothing comes to my mind

      avatar
      PlanSource Response
      1y
      Thank you for sharing your experience with us! We're so glad to hear that you enjoyed working with the team and found the people here to be genuinely kind and supportive. At PlanSource, we believe our culture starts with our people, and it's encouraging to know that this stood out during your time with us. We appreciate your contributions and wish you continued success in your future endeavors! - PlanSource HR
      Viewing 43 - 45 of 389 Reviews
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      ReviewsPlanSource reviews

      Glassdoor has 412 PlanSource reviews submitted anonymously by PlanSource employees. Read employee reviews and ratings on Glassdoor to decide if PlanSource is right for you.