Does Post Office pay their employees well?

According to anonymously submitted Glassdoor reviews, Post Office employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Post Office. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Post Office?

43% of Post Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Post Office 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Post Office?

Post Office Counter Clerk (49) , Counter Clerk (46) , Post Office Clerk (39) , Manager (28) , Branch Manager (22) , Customer Advisor (21) , Customer Service (19) , Sales Assistant (16) , Customer Service Representative (13) , Sub Postmaster (13) , Postman (12) , Project Manager (12) , Area Manager (11) , Customer Service Consultant (11) , Customer Service Advisor (9)

What are the pros of working at Post Office according to real employee reviews?

"Good pay and experience whilst working" ((in 61 reviews)); "There’s two or three really great people in that team that are really doing their best" ((in 55 reviews)); "Great colleagues, take pride in working for this national institution" ((in 32 reviews)); "good benefit and 4 days working" ((in 32 reviews)); "Friendly staff and there to help" ((in 24 reviews))

What are the cons of working at Post Office according to real employee reviews?

"A lack of direction, poor management, very old fashion company and policies ( a throw back to the 1970/80's" ((in 37 reviews)); "As much as it pains me to say it but the only 2 managers who bothered to introduce themselves, learn my name and offer me help when needed were the two white males." ((in 15 reviews)); "Post office is a nice start" ((in 13 reviews)); "No career progression and lack of training" ((in 12 reviews)); "No leadership" ((in 12 reviews))

What are the top reviewed Post Office locations?

Hoboken , Carol Stream , Chicago , Independence , Hazelwood , Saint Louis , Sullivan , Springfield , New York , Safford , Eastpointe , Fayetteville , Teague , Dallas , Conroe , San Antonio , Kailua , Minneapolis , Van Buren , Indianapolis , Cincinnati , Los Angeles , Redlands , Aurora , Stamford , New Orleans , Shreveport , Easton , Jacksonville , Miami

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Post Office

Post Office reviews

3.5

43% would recommend to a friend

(924 total reviews)

Neil Brocklehurst

24% approve of CEO

35% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

2.9

Senior management

Post Office has an employee rating of 3.5 out of 5 stars, based on 924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

924 reviews

4.0

Jul 15, 2026

Easy job for the CV, but pay is low

Office assistant

Recommend

CEO approval

Business Outlook

Pros

Easy job and good for the cv

Cons

Pay isn’t great for the work load

2.0

Jul 1, 2026

Clueless, meandering management

Area manager

Recommend

CEO approval

Business Outlook

Pros

Good people at grass roots, average pay for role. Good benefits.

Cons

Long hours, constant change of direction. Clueless board of directors with no idea about Postmaster wants and needs.

Post Office Response

Hi, Thank you for taking the time to leave your review. We’re disappointed that you feel your experience working here at Post Office Ltd was not a positive one. We are committed to providing a positive work environment for everybody and your comments have been noted and shared with the relevant team to drive continuous improvement. We wish you all the best in your future employment. Kind Regards, Talent Acquisition Team

3.0

Jul 1, 2026

Great team but often understaffed and stressed customers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The team of people I worked with were great

Cons

Regularly understaffed, dealing with serving unhappy customers who had queued for a long time

Post Office Response

Hi, Thank you for taking the time to leave your review, We’re so glad that you had a positive experience working here at Post Office Ltd. We wish you all the best going forward in your next position and future employment. Kind regards, Talent Acquisition Team

Viewing 1 - 3 of 924 Reviews

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