Powerback reviews

3.6

74% would recommend to a friend

(1,235 total reviews)

Carl Shrom

76% approve of CEO

77% positive business outlook

Powerback has an employee rating of 3.6 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
5.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities Work life balance Positive company culture Equal recognition and rewards Great communication between managers and employees

Cons

Nothing my experience has been amazing thus far!

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Powerback Response
1y
Hello, We sincerely appreciate that you've taken the time to leave a review of your Powerback experience as a Client Advocate. It's terrific that you truly feel empowered, supported, and appreciated in your role. At Powerback, we strive to create a culture that uplifts everyone throughout our organization, and we're thrilled to see our culture has made such a positive impact on your work experience. Please note that if you'd like to share additional concerns, solutions, or ideas for our organization to improve, we're here to listen. Carl, our CEO, hosts open-office hours every Monday morning/afternoon to connect and collaborate with staff to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to continue to feel supported in your role here at Powerback and hope you'll find this unique resource valuable. Again, thank you immensely for sharing your candid feedback with our team. We sincerely appreciate your commitment to improving the lives you touch, and we hope you have a great day! --Aimee, Marketing Specialist
2.0
Sep 25, 2024

Low pay

Recommend
CEO approval
Business Outlook

Pros

Large company with many locations

Cons

The company continues to reorganize and put extra pressure on site Directors.

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Powerback Response
1y
Hello, We appreciate your thoughtful feedback and are sorry to hear that you have felt a lack of support in your role as a DOR here at Powerback. Since your review highlights detailed areas for us to improve on, we encourage you to check out a unique support resource Powerback offers all employees. We'd love to hear further feedback, solutions, or ideas to improve our benefits from your unique POV, and we would highly encourage you to attend one of Carl's CEO's open-office hour meetings. We sincerely want you to continue to succeed and feel supported here at Powerback, and we have found that this resource is an excellent tool for employees to further amplify their voices. Each Monday morning/afternoon, these open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. If you're interested in participating, these invites can be found through your Powerback gmail calendar. Many of our best ideas to improve Powerback come directly from team members like you, and we'd love to hear your thoughts! Again, thank you for your review. Your valuable insights will allow our teams to strengthen our goal to improve every life we touch. We sincerely hope you have a great day and appreciate your ongoing commitment to improving the lives you touch. --Aimee, Marketing Specialist
4.0
Sep 22, 2024
Recommend
CEO approval
Business Outlook

Pros

My manager makes my job more enjoyable and less stressful. Competitive PRN pay rate. Flexible hours.

Cons

Inconsistencies across the work locations with technology causing increased stress and time management issues.

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Powerback Response
1y
Hello, Thank you immensely for your review. We're thrilled to see that your team has provided you with ample support to help you thrive in your OT role here at Powerback and that you enjoy our flexible scheduling and PRN pay rate options. We appreciate your patience as we continue to update our technology. Through 2025, our IT department is working hard to provide various software upgrades, including pilots of new products, to improve your technology experience. These updates will make room to help improve our processes while meeting regulatory documentation requirements. At Powerback, we take pride in our infosec processes to protect our employees and patients and appreciate your input to help us align with this ongoing goal. Please note that if you'd like to share additional concerns, solutions, or ideas for Powerback to improve, we're here to listen. Carl, our CEO, hosts open-office hours every Monday morning/afternoon to connect and collaborate with staff to create solutions wherever possible. These discussions allow everyone the chance to directly share their honest thoughts to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to feel supported in your role here at Powerback and hope you'll find this unique resource valuable. Again, thank you for your review. Your valuable insights will allow our teams to strengthen our goal to improve every life we touch. We sincerely appreciate your ongoing commitment to improving the lives you touch, and we hope you have a great day. --Aimee, Marketing Specialist
Viewing 109 - 111 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.