Powerback reviews

3.6

74% would recommend to a friend

(1,235 total reviews)

Carl Shrom

76% approve of CEO

77% positive business outlook

Powerback has an employee rating of 3.6 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
3.0
Sep 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Not much. The residents in the facilities and fellow staff are great. Decent amount of vacation/PTO/sick time.

Cons

Upper management care only about the $. Health insurance is ridiculously expensive. We've been on a "Raise Freeze since I started. No 401k match and no Holiday pay.

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Powerback Response
1y
Hello, Thank you for your review. We're appreciative to hear your feedback as a tenured Powerback team member and want to thank you for your continued commitment to improving the lives you touch. It's phenomenal to see that you enjoy your team, as teamwork and inclusion are two important pillars within our Powerback culture. Additionally, we appreciate your comments on our PTO policies as a clinician. We're incredibly sorry to hear that you feel our health insurance policies are inadequate for your needs and that you've experienced a raise freeze. I'd highly encourage you to attend one of Carl's CEO open office hour meetings, held each Monday morning/afternoon, to discuss these concerns. These discussions allow everyone the chance to directly share their honest thoughts to contribute to our culture of transparency. If you're interested in participating in these discussions, you'll find an invitation on your Powerback gmail calendar. We want you to feel supported in your role here at Powerback, and we hope you'll find this unique resource valuable. Regarding 401k Matching– as of December 2023, we've updated our benefit policy to address 401k matching. After evaluating our benefits and compensation packages, we've found that now is the perfect time for us to adjust our policies regarding 401k matching to ensure we're providing the best support possible for Powerback staff. For more details on this update, please feel free to contact our dedicated HR solutions center via the HR page on the Rehab Central intranet. Regarding Holiday Pay- As a healthcare provider, rehab care is available 365 days a year. In 2016, we expanded our clinician Personal Hours to provide more flexibility around observed holidays and personal needs. Today, full-time Therapists and Assistants accrue up to 64 paid personal hours per year, based on hours worked. This change allows our team members the flexibility to choose days of observance based on their individual beliefs/interests rather than requiring a set list of holidays that everyone must recognize to receive PTO. Beginning in 2023, full-time and part-time, non-exempt gym/center-based staff (this includes Powerback Rehabilitation To You staff) will be compensated for any hours worked on Thanksgiving Day. We're committed to creating a work environment that allows every Powerback team member to thrive at all levels of care, and we hope that these shared resources and responses help clarify the rationale behind our policies. However, we know that a simple review response may not answer all of your questions or address all of your concerns. Again, I would love to encourage you to share any additional thoughts, ideas, and feedback with Carl during one of his weekly CEO open office hour meetings. Many of the best ideas to improve Powerback come directly from staff like you, and we'd love to hear your thoughts from your unique POV. Again, thank you for your review. We sincerely hope you have a great day! --Aimee, Marketing Specialist
3.0
Aug 28, 2024
Recommend
CEO approval
Business Outlook

Pros

*team oriented, good base pay, flexible hours

Cons

*high productivity standards, poor treatment of loyal employees, no raises.

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Powerback Response
1y
Hello, Thank you for your review. We're thankful to hear your honest feedback, as this helps us to strengthen our commitment to improve the lives we touch. Please note that if you have any further concerns to address or if you wish to share any further suggestions to help our teams improve, we're here to help. Communicating with us during your exit interview process will allow you to voice your continued feedback while allowing our team to further support you. Each response is monitored by a live representative and allows us to connect with you directly if needed. Additional details on how to begin this process will be sent to your personal email address, which was on file during your time at Powerback, so please keep an eye out if you'd like to participate! We welcome your opinions and feedback and hope you'll participate in this process. Again, thank you for your candid review; we wish you continued success in your career and hope you have a great day! --Aimee, Marketing Specialist
3.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

The team and our DOR is very flexible to my requested days of availability.

Cons

The team needs to be more organize during transition periods, so no one is getting left behind. They only offer Kaiser as of this moment as well.

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Powerback Response
1y
Hello, Thank you immensely for taking the time to review your Powerback experience. It's phenomenal to see that you have enjoyed the flexibility we offer at Powerback and that your team has been supportive. Respect is a key pillar of our Powerback culture, and it's excellent to see that this is centered in your experience. We're sorry to hear that you felt little support in your role throughout transitional periods. To further distinguish where we can improve overall and what you specifically believe we can do to better support you and those in similar roles like yours, I'd like to encourage you to participate in a unique resource that we have here at Powerback. Each Monday morning/afternoon, Carl, our CEO, hosts open office-hour meetings that are available for all Powerback team members to attend. These open-door discussions allow the chance for everyone to share their feedback unique to their POV here at Powerback in an attempt to collaborate and create solutions wherever possible. These invites can be found through your Powerback gmail calendar. We want you to continue to succeed here at Powerback and have found that this resource is an excellent tool for employees to further amplify their voices. Many of our best ideas to continually improve our Powerback culture come from team members like you, and we hope that you'll participate! Again, thank you for taking the time to share your feedback. I sincerely hope you find this resource valuable and that you have a great day! --Aimee, Marketing Specialist
Viewing 115 - 117 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.