6mo
Hello,
Thank you immensely for taking the time to share your Powerback experience. We're incredibly sorry to hear that you have experienced frustration with our benefit offerings. We hear your concerns–I'd like to share a few helpful resources with you to best support you.
At Powerback, our HR team is committed to exemplifying our core values and promises while providing an approachable and service-oriented environment. We are deeply sorry that you are experiencing issues re: PTO usage. Providing a strong work/life balance is a fundamental part of our Powerback culture. Please contact our HR Solutions Center at (800) 295-4400, and ask to speak to the HR Director so that we can further connect with you to gather more details and provide dedicated assistance for you regarding this situation.
We're committed to creating a work environment that allows every Powerback team member to thrive at all levels of care, and we hope that these shared resources and responses clarify helpful next steps for your journey here at Powerback. However, we know that a simple review response may not answer all of your questions or address all of your concerns. We would like to encourage you to share any additional thoughts, ideas, and feedback during any of our National Office Hour meetings. Many of the best ideas to improve Powerback come directly from team members like you, and we'd love to hear your thoughts from your unique POV, especially as a long-time Powerback team member. If you'd like to participate, you can find more information on your Powerback gmail calendar.
Again, thank you for your review. We sincerely appreciate your continued commitment to improving the lives you touch as a PT Assistant. With your efforts, we know that patients have peace of mind on their journey to recovery. Sincerely, thank you for all you do! Have a great day! --Aimee, Marketing Specialist