Does Preferred Credit pay their employees well?

According to anonymously submitted Glassdoor reviews, Preferred Credit employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Preferred Credit. This rating has been stable over the past 12 months.

How satisfied are employees working at Preferred Credit?

75% of Preferred Credit employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Preferred Credit 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Preferred Credit?

Customer Service Representative (4) , Manager (4) , Associate (2) , CCOR (2) , Client Services (2) , Collections Specialist (2) , Contract Processor (2) , Leadership (2)

What are the pros of working at Preferred Credit according to real employee reviews?

"Great culture and employee first mindset" ((in 13 reviews)); "Great people to work with." ((in 7 reviews)); "good benefits" ((in 7 reviews)); "Great pay for student workers looking for a part time job" ((in 4 reviews)); "Care about employees, are a trustworthy, consistent and stable company" ((in 4 reviews))

What are the cons of working at Preferred Credit according to real employee reviews?

"no work life balance" ((in 3 reviews)); "Can be hard to take time off during certain busy times of the year." ((in 3 reviews))

What are the top reviewed Preferred Credit locations?

Saint Cloud , Arlington , Saint Paul , Las Vegas

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Preferred Credit

Preferred Credit reviews

4.0

75% would recommend to a friend

(81 total reviews)

Joe Bergstrom and Steve Windfeldt

Not enough data to show CEO approval

78% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.0

Senior management

3.9

Work/Life balance

3.9

Career opportunities

3.8

Compensation and benefits

Preferred Credit has an employee rating of 4.0 out of 5 stars, based on 81 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Preferred Credit employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

81 reviews

1.0

Mar 31, 2017

Unfulfilled Promises/Zero Communication

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

After employment, I cannot come up with a positive thing to say regarding this company.

Cons

You sign for a job offer that outlines your pay, but it changes after 90 days. (No longer guaranteed the amount you signed for) The hours for the departments are constantly changing. They start you with ideal hours and then move after 90 days. You will constantly hear about how management works for the employees but when push comes to shove, they will set you up to benefit them instead of you. Communication in this company is HORRIBLE. Do not expect to be informed of the changes they are making to your hours, salary, or job description. OR expect different departments to communicate with each other.

Preferred Credit Response

Thanks for taking the time to leave us a review – we appreciate the input. In general, pay levels are not reduced. They are reviewed for an increase based off of performance. Schedules do not change once you’ve hit 90 days unless you’ve requested a change yourself. The pay rate and schedule are dependent on the department you are working in and your skill set coming into that position.These items are discussed with applicants throughout our hiring process, and an offer letter is signed on the first day with the specifics. If performance meets expectations, then pay increases go into effect as scheduled. This occurs for over 95% of our staff. Our leadership at PCI work to promote a positive, healthy atmosphere that employees enjoy. We are sorry to hear that you did not feel that way.

5.0

Oct 1, 2025

Great Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good experience for bilingual individuals.

Cons

None that I can think of.

3.0

Sep 6, 2025

Great for starters

Client portfolio specialist

Recommend

CEO approval

Business Outlook

Pros

Learned new skills assisting dealers get financing for their clients purchasing households. Reviewed and provided guidance on dealers' portfolios.

Cons

At this employer, I found the organizational culture leaned toward high levels of internal conflict and miscommunication, which made it a challenging work environment. I learned a lot from that experience about the importance of clear expectations, constructive communication, and leadership that sets the tone for collaboration. That’s why I now really value workplaces where professionalism, teamwork, and mutual respect are prioritized.

Preferred Credit Response

9mo

PCI prides ourselves on being an employer of choice and we're sorry to hear that you're unhappy with your employment experience. Thank you for providing your feedback. If you wish to discuss your experience further, please contact our HR team.

Viewing 4 - 6 of 81 Reviews

Jobs at Preferred Credit

Senior Product Manager

Collections Specialist (Spanish Bilingual)

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Unfulfilled Promises/Zero Communication

Great Employer

Great for starters

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