Premera Blue Cross reviews

3.0

37% would recommend to a friend

(218 total reviews)
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Jeff Roe

42% approve of CEO

31% positive business outlook

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218 reviews

Reviews about "Culture"

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1.0
Mar 3, 2021

No Loyalty

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, Telecommuting, Campus redesign, Location, Pension. There are still some left that know the importance of valuing employees, but they are becoming fewer and farther between with each lay off. Many that are left are self serving and disinterested in ideas outside of their own.

Cons

Premera used to be a good company, where trust, loyalty, integrity and care for employees and members was Important. A place to be proud to work for. Upon return, in recent years, there has been a shift in culture, where the right WORDS are said about customer focus and the employees being the most important asset. In practice - tenure, knowledge and experience in employees are no longer respected and there is no longer the focus and attention on how best to serve customers that there used to be. Now the focus is on how quickly things can be done, period. Quantity vs. Quality. Check off the box- call it done and say "Look what I Did." Opinions and input are not valued. In fact, those that have tenure are the first to go during a reduction in force as a way to quickly save money and maybe to do away with the previous Value based culture? There is no loyalty to dedicated, long term employees who have the most knowledge and ability to speak to and help resolve issues. There is no plan for those that are left to manage the huge body of work left by those that are eliminated. The message to those that play the politics game, with no integrity, no values or loyalty to anyone but themselves is "That is how you get ahead here". It is disheartening and those of us that stay in spite of this culture are doing so because we need a job. Very sad that things have come to This.

3.0
Mar 3, 2021

Short-sighted upper management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, flexibility and coworkers.

Cons

Upper management does not have a plan for long-term success. Technologies are outdated and under funded.

3.0
Feb 27, 2021

General

Recommend
CEO approval
Business Outlook

Pros

- Generally work treat employees well - Competitive pay

Cons

- Lack of focused strategy - Lack of strong leadership

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