Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

38% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 152 reviews)); "Great people to work with and work" ((in 101 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 83 reviews)); "Close proximity and good pay" ((in 56 reviews)); "Flexible work from home schedule." ((in 41 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 72 reviews)); "Senior leadership struggles to identify the risks and opportunities ahead." ((in 41 reviews)); "major layoffs and restructuring right now" ((in 40 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 37 reviews)); "Bad manager and upper management." ((in 31 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

38% would recommend to a friend

(1,005 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,005 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Aug 24, 2012

mean spirited and highly dysfunctional culture

Manager

Recommend

CEO approval

Business Outlook

Pros

easy commute. There were some nice people who work there. Nobody works all that hard so the work life balance is good.

Cons

Fear based culture. Nobody follows processes so there is a lot of duplicate work going on. People are treated with little or no respect and the salary and benefits aren't very good. My experience of going through the interview process and actually working there was vastly different. I was told things about bonuses, benefits, advancement opportunities that didn't exist in reality (particularly for women over 40). The place was a huge disappointment.

2.0

Aug 7, 2012

If you are in it for the cash and the commute, go for it... just dont expect much

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Campus is within walking distance of 65% of its employees. Generous benefits / Healthcare coverage / HSA / Pension plan Annual Incentive Bonus plan

Cons

Pension plan creates an atmosphere of in-place retirement and long timers generally dont treat newcomers favorably. An incredibly risk-averse environment and the right decision is always the hardest way possible if you ask someone in management a question of any kind at all. Leadership among the management is nearly nonexistent and communication skills are severely lacking. Annual performance reviews are based on calendar year, but your actual rating and bonus will be most heavily determined by the new calendar year first quarter as the reviews and bonuses are not awarded until April. In effect employees are held hostage in Q1 and many people leave the company in April / May each year. Most people last 3 years of this.

4.0

Jul 30, 2012

Best of class.

It consultant

Recommend

CEO approval

Business Outlook

Pros

Premera's leadership has an excellent understanding of the healthcare crisis our country is in, and is actively moving the company toward being a market leader under the new world under mandated Healthcare Reform legislation.

Cons

Not a technologically agile company, though becoming better at it all the time.

Viewing 934 - 936 of 1,005 Reviews

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Jobs at Premera Blue Cross

Payment Processing Analyst

Mountlake Terrace, WA

Mountlake Terrace, WA

Finance System Analyst IV

Mountlake Terrace, WA

Administrative Assistant IV

Mountlake Terrace, WA

Software Development Engineer II (SDE II) – EDI Applications

Mountlake Terrace, WA