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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,964 total reviews)
avatar

Brian Wynne

40% approve of CEO

35% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,964 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

1. It was definitely a great perk being able to create our own schedules to some extent; 2. Working independently was great; Having several stores to go to and a variety of tasks made the job more interesting and fun, and you learn a lot.

Cons

1. Very difficult to complete tasks in the time allotted - you work a lot of hours for free. They tell you to stop and checkout at the end of time, however the app doesn't allow you to checkout. 2. Management was extremely lacking on management, leadership, and especially people skills. We never heard from heard. If we had a question, the answer was always "do the best you can". 3. Like I said, zero communication. When I first started I was apparently working my position, and covering another without knowing. I was very stressful and chaotic, although I chalked in up to just being new. Not so, It was from working two positions. When another person was hired 3 months later I all of a sudden lost a lot of hours. That's when I realized I was being used, and yes, I say used! If she would have explained to me when I started what the situation was, I would have had no problem, but when you put a brand new person in this situation and they are struggling, it would be a nice decision on the managers part to communicate the situation and reassure me that I am not going crazy.

4.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation with exceptional opportunities for professional development and skill acquisition.

Cons

overall its good only sales targets

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Premium Retail Services Response
2w
Thank you for sharing your experience! We're glad to hear you've enjoyed the competitive pay and professional development opportunities. We also appreciate your feedback regarding sales targets and are always looking for ways to support our teams while maintaining strong results. Thanks for being part of Premium!
2.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Good for building Sales Experience - Rewards well for high performance

Cons

- Management is Shady - Weekends only

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Premium Retail Services Response
2w
Thank you for your feedback. We're glad you found the role valuable for building sales experience and appreciated the performance rewards. We're sorry to hear your experience with management did not meet expectations. We take feedback like yours seriously and are committed to fostering a supportive and transparent workplace. We wish you all the best moving forward.
Viewing 7 - 9 of 1,964 Reviews

Glassdoor has 2,079 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.