Primark reviews

3.5

65% would recommend to a friend

(12,228 total reviews)
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Eoin Tonge

61% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and teams in store Staff discount

Cons

Many competitors offering business partner roles operate on a hybrid working model. In comparison, there is currently no flexibility within our organisation, and we are required to work in store five days a week. In many cases, this isn’t necessary, as a significant amount of time is spent attending Microsoft Teams meetings while in store, reducing the time available for effective business partnering and supporting operational teams. While I have not personally experienced inappropriate behaviour, I have heard concerns from colleagues regarding instances of bullying by members of the senior P&C leadership team. In addition, P&C teams across the business operate in different ways, with little consistency in processes or expectations. This can lead to perceptions of unfairness and an inconsistent experience for both colleagues and stakeholders. There is also a lack of transparency around salaries. Employees are discouraged from discussing pay with their peers, despite individuals performing the same role receiving significantly different levels of remuneration. Greater transparency and a clearer approach to pay would help build trust and reinforce a sense of fairness across the organisation.

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Glassdoor has 15,969 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.