Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 28 reviews)); "great work life balance there" ((in 9 reviews)); "PrimePay offers great opportunities for their employees who are looking to grow and succeed within a company." ((in 7 reviews)); "Good training program on fundamentals of the industry and their products." ((in 7 reviews)); "Leadership team has a great vision for the company and are all competent at their jobs." ((in 6 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 22 reviews)); "Benefits are horrible and HR lacks empathy of any kind" ((in 17 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 15 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 12 reviews)); "No training program." ((in 11 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

355 reviews

2.0

Aug 11, 2016

Client Success Specialist

Client success specialist

Recommend

CEO approval

Business Outlook

Pros

The company orders food for its employees quite often.

Cons

Just about everything. Broken promises. High pressure for minimal pay. High Turnover. Little room for advancement. Very low corporate morale. If you aren't conservative, keep it to yourself...

PrimePay Response

9y

Here at PrimePay, we are committed to providing a workplace that exudes appreciation for our employees! Besides ordering food, we have fun contests, provide help to community groups and collect food, books and clothing to support those groups. Thank you for providing your feedback. As we’re always evaluating new processes, we value and consider all contributions.

1.0

Feb 15, 2016

Positive reviews are fake

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None, none and none. Actually, leaving the company is a pro.

Cons

Don't believe the positive reviews. Avoid, avoid, avoid! Unprofessional employees, total lack of management, and NO upward mobility.

PrimePay Response

10y

Thank you for providing your feedback. We are sorry you feel the reviews posted on Glassdoor are fake. We can assure anyone reading these reviews that none of them are fake and come directly from our current and former employees.

1.0

Aug 25, 2015

Don't recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company sometimes offers Eagles tickets to employees but only employees can go. You're not allowed to bring a significant other.

Cons

I've been with the company for a little less than a year and I'm looking to get out. When I came into the company (working on the development side) I was told the company was Agile under Waterfall. After my first week I learned the company really has no methodology nor do they understand how SDLC works anymore. The way the company runs is very out dated and management does not listen to how things should be done. The CEO and other higher ups also pushed a new NDA out of the blue on current employees because they had an oversight at another office when they lost other employees to another company. The pay is not very great and the raises are bad. The company is also very secretive about everything such as employees leaving the company. They don't ever announce how the company is doing (good or bad). Based on the model they have, it is not sustainable to go large scale. The CEO was a former salesman and does not understand development or anything technology wise.

Viewing 13 - 15 of 355 Reviews

PrimePay

PrimePay reviews

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Reviews by job title

Client Success Specialist

Positive reviews are fake

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