ProCare Therapy reviews

3.2

47% would recommend to a friend

(397 total reviews)

David Alexander

54% approve of CEO

43% positive business outlook

ProCare Therapy has an employee rating of 3.2 out of 5 stars, based on 397 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ProCare Therapy employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

397 reviews
1.0
Jan 3, 2023
Recommend
CEO approval
Business Outlook

Pros

It's actually not too bad for an entry-level job coming out of college. However, that's all it is... ENTRY LEVEL and very high turn over rate.

Cons

To make it as short and simple as possible... The pay structure is horrific. The base was 43k when I started and 2% commission until you move up trot the next level in accumulated revenue. The micromanagement is another major issue. Everything from your daily goals/plan and weekly reports to your leadership team and "Coaches", to constantly monitoring your every move. No matter how many interviews, deals, or how much revenue you've made, they still get on top of you about how many calls and unrealistic goals to reach certain metrics. You have no control over what you can or cannot work on and basically assigned whatever they force you to work on, instead of allowing you to utilize your skillsets for different areas and territories within the business. The company and its parent company Salient are very old school and fall behind the curve due to their lack of ingenuity and keeping up with industry and technological standards. Everything from their CRM system, to the tools and resources to reach potential candidates, to even creating a better work-life balance. Things like even a hybrid schedule could only be achieved if you reached a certain amount of revenue, and that benefit was stripped if you did not receive a contract in 14 days. What really frustrated me about this company was the work environment and favoritism within the company. I will not say all, but the MAJORITY of those that are successful or moving up in the company are either close friends, family, greek affiliates, or significant others of the current management/leadership team. And if those same people did not meet the metrics given or wanted to push things through for them, rules would be bent to make it happen and keep them around or promote them (Go figure!). Yet for others, they will be quick to get rid of you in a heartbeat even after making the company TONS of money. I think what got me the most was the amount of racism within the work environment, even though they shout up and down about their "diversity". If you were black, they were only under the leadership of certain managers, and we were also all clumped together in the same area "Coincidentally". There is so much more that I would love to express about this company and how a lot of great people were poorly treated, but I am sure you all get the gist.

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ProCare Therapy Response
3y
We are so sorry to hear about your concerns. You mention that you have more to say. Would you please reach out to our HR team to discuss? We want to know how we can improve. You can reach us at hr@procare.com or (770)225-3199. We look forward to speaking with you.
1.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

There is extensive training the first couple of weeks. Although, you won’t utilize any of it while on the floor in your day to day.

Cons

Very, very low salary. The salary isn’t livable unless you live at home with your parents. Due to the stress, it is a revolving door of new employees every week. The workload is unrealistic and the commission is laughable. This is a very high stress job with absolutely no pay off. You are expected to make an insane amount of calls everyday and if those calls aren’t met you will be reprimanded. The environment is very “high school” like. Management instills that the most important role in your success is “making your coworkers and management like you”. As a former employee I wouldn’t refer anyone to this company unless you are a brand new high school graduate with absolutely no experience. The vast majority of employees are extremely unhappy and looking for other opportunities. The high turnover rate reflects the poor work environment and pay.

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ProCare Therapy Response
4y
Thank you for taking the time to write this review. We are sorry about your experience and don't take what you say lightly. We strive for an office environment that is welcoming, warm and professional and would love the opportunity to discuss your concerns further. Please email info@procaretherapy.com to speak with the team.
1.0
May 20, 2021

Team culture > ethics

Recommend
CEO approval
Business Outlook

Pros

Team culture is awesome, they make cubicles fun. Really need an HR rep on site because policy and professionalism is lost on a few people but you have a good time.

Cons

Pay is a joke and commission rates really suck, turn over is high so they continually hire college kids. Not to mention....the entire concept of the company is a facade. They’re employing special Ed professionals at abysmal rates and abusing government grants for ridiculous margins....and patting themselves on the back for “helping” the public education system.

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ProCare Therapy Response
5y
We are so glad you think that we have a good team culture. Our pay and commission are very competitive in the market and as an Account Executive, you have the opportunity to grow your business. Our mission of encouraging each child to confidently and proudly achieve his or her full potential is very dear to our hearts and is our passion. If you would like to discuss your experiences further, please email hr@procaretherapy.com.
Viewing 25 - 27 of 397 Reviews

Glassdoor has 542 ProCare Therapy reviews submitted anonymously by ProCare Therapy employees. Read employee reviews and ratings on Glassdoor to decide if ProCare Therapy is right for you.