Pros
Time off policy was great. Team members and most middle management(Directors and Below) are great. Team members genuinely cares about their customers.
Cons
This company loves layoffs. The C levels are dishonest (they carefully word words to leave room for technicality), some low quality employees in 2 locations (Ann Arbor and Jerusalem ) that somehow never gets in trouble. One person didnt show up to work consistently and was still able to continue working like nothing happened. They hire lots of people in low pay markets = increase in profits!. Ancient ways of leadership. Company survives because of low churn in their customer base. Some customers have no idea they are paying for products and the tactic of proquest is not to "wake them". If you are considering joining this company, I would avoid it.
